Senior Service Analyst: Data-Led Solutions Lead (Remote)

Monzo; United States; Remote; USD 90,000 - 150,000; Full time

Benefits offered by this job

£1,000 yearly learning budget

MacBook and home setup

Remote UK option

Job summary

Monzo is seeking a data/BI professional to lead solution design end-to-end, build Looker dashboards, and automate analyses. You will compile core reports, communicate with stakeholders, and manage incidents as needed while supporting a fast-growing digital bank.

The role emphasizes advanced Looker skills, SQL proficiency, and a strong focus on data-driven decision making in a remote/office-based setting. A learning budget and modern equipment are provided.

Qualifications

• Experience in service delivery and WFM.
• Advanced Looker and Google Sheets skills.
• Comfortable with incidents and stakeholder communication.

Responsibilities

• Lead solution design from start to finish.
• Compile WBRs, MBRs, and ops reports.
• Build Looker dashboards and MI.
• Write SQL to automate and analyse complex data.

Skills

Looker

SQL

Data analysis

Stakeholder comms

WFM

Tools

Looker

Google Sheets

Job description

Monzo is seeking a data/BI professional to lead solution design end-to-end, build Looker dashboards, and automate analyses. You will compile core reports, communicate with stakeholders, and manage incidents as needed while supporting a fast-growing digital bank.

The role emphasizes advanced Looker skills, SQL proficiency, and a strong focus on data-driven decision making in a remote/office-based setting. A learning budget and modern equipment are provided.