Senior Security & Workplace Coordinator

Transamerica; New York (NY); Sur place; USD 100 000 - 130 000; Plein temps

Avantages offerts par ce poste

Competitive Pay

Bonus for Eligible Employees

Benefits Package

Pension Plan

401k Match

Résumé du poste

Transamerica in New York City is seeking a security and hospitality professional to serve as the primary presence for employees, executives, clients, and guests at the New York headquarters. The role blends corporate security expertise with discretion, organization, and high-quality guest service to support daily office operations.

The position emphasizes access control, visitor management, and coordination with security teams, while ensuring a welcoming and secure environment for all attendees

Qualifications

• Customer service skills with security awareness and good judgment.
• Excellent verbal and written communication, organization, and attention to detail.
• Ability to manage changing schedules and visitor needs with calm professionalism.

Responsabilités

• Serve as the primary security and workplace presence for NY headquarters.
• Monitor access, visitor management, badging, escort, and access-control procedures.
• Identify, document, and escalate security concerns and incidents.
• Coordinate with Corporate Security, Security Command Center, and responders during incidents.
• Manage visitor registration, arrivals/departures, host notifications, and reception operations.
• Support workplace safety initiatives, including emergency preparedness and drills.
• Assist employees during emergencies and support evacuation and continuity procedures.
• Provide logistical and front-of-house support for meetings and high-profile events.
• Coordinate executive protection activities and safeguard confidential schedules and visitors.
• Serve as onsite liaison for workplace and facility issues and vendor access.

Connaissances

Customer service

Security awareness

Verbal & written communication

Organization

Formation

High school diploma or equivalent

Associate or bachelor’s degree in Security Management / Criminal Justice / Hospitality / Business Administration / Facilities Management

Description du poste

Job Family Facilities and Property Management

About Us At Transamerica, hard work, innovative thinking, and personal accountability are qualities we honor and reward. We understand the potential of leveraging the talents of a diverse workforce. We embrace an environment where employees enjoy a balance between their careers, families, communities, and personal interests. Ultimately, we appreciate the uniqueness of a company where talented professionals work collaboratively in a positive environment - one focused on helping people look forward and plan for the best life possible while providing tools and solutions that make it easier to get there.

Who We Are We believe everyone deserves to live their best life. More than a century ago, we were among the first financial services companies in America to serve everyday people from all walks of life. Today, we’re part of an international holding company, with millions of customers and thousands of employees worldwide. Our insurance, retirement, and investment solutions help people make the most of what’s important to them. We’re empowered by a vast agent network covering North America, with diversity to match. Together with our nonprofit research institute and foundation, we tune in, step up, and are a force for good - for our customers and the communities where we live, work, and play. United in our purpose, we help people create the financial freedom to live life on their terms.

What We Do Transamerica is organized into three distinct businesses. These include 1) World Financial Group, including Transamerica Financial Advisors, 2) Protection Solutions and Savings & Investments, comprised of life insurance, annuities, employee benefits, retirement plans, and Transamerica Investment Solutions, and 3) Financial Assets, which includes legacy blocks of long term care, universal life, and variable and fixed annuities. These are supported by Transamerica Corporate, which includes Finance, People and Places, General Counsel, Risk, Internal Audit, Strategy and Development, and Corporate Affairs, which covers Communications, Brand, and Government and Policy Affairs. Transamerica employs nearly 7,000 people. It’s part of Aegon, an integrated, diversified, international financial services group serving approximately 23.9 million customers worldwide.* For more information, visit transamerica.com.

Job Description Summary

This role serves as the primary security and hospitality presence, ensuring a welcoming, professional, and secure experience for employees, executives, clients, business partners, and guests. This role combines corporate security expertise with a high level of discretion, organization, and customer service to support daily office operations.

Job Description Responsibilities

• Serve as the primary security and workplace presence, maintaining a visible, professional, and welcoming environment for employees, executives, clients, and guests in our New York city headquarters.
• Monitor access to office spaces and enforce identification, visitor management, badging, escort, and access-control procedures.
• Identify, document, and escalate security concerns, suspicious activity, safety issues, and unauthorized access incidents.
• Coordinate with Corporate Security, the Security Command Center, building security, and emergency responders during incidents, drills, and elevated-security situations.
• Manage visitor registration, guest arrivals and departures, host notifications, and reception operations while delivering a high-quality guest experience.
• Support workplace safety initiatives, including emergency preparedness, safety communications, training, drills, and compliance documentation.
• Assist employees and visitors during emergencies and help maintain site-specific response, evacuation, and business continuity procedures.
• Provide logistical and front-of-house support for executive meetings, leadership events, client visits, Board activities, and other high-profile gatherings.
• Coordinate executive protection activities and safeguard confidential information related to executive schedules, visitors, and security arrangements.
• Serve as the onsite liaison for workplace and facility issues, coordinating vendor access, reporting maintenance concerns, and supporting office operations, inspections, and recovery efforts.

Qualifications

• High school diploma or equivalent
• 5+ years of relevant experience in corporate security, executive reception, workplace services, hospitality, facilities coordination, executive support, or a related client-facing environment
• Experience interacting professionally with executives, clients, visitors, vendors, and employees
• Strong customer service skills combined with sound security awareness and situational judgment
• Excellent verbal and written communication, organization, and attention to detail
• Ability to manage competing priorities and respond effectively when schedules, visitor needs, or workplace conditions change
• Ability to remain calm, professional, and service-oriented during emergencies, disruptions, or difficult interactions
• High integrity, discretion, and respect for confidential information
• Trained in verbal and physical de-escalation techniques
• Working proficiency with Microsoft Outlook, Teams, Word, and common visitor or workplace management systems

Preferred Qualifications

• Associate or bachelor’s degree in Security Management, Criminal Justice, Hospitality, Business Administration, Facilities Management, or a related field
• 7+ years of relevant experience in corporate security, executive reception, workplace services, hospitality, facilities coordination, executive support, or a related client-facing environment
• Experience in financial services, insurance, professional services, a corporate headquarters, or another executive office environment
• Experience supporting senior executives, leadership events, client meetings, or high-profile visitors
• Experience with visitor management, access control, incident reporting, emergency preparedness, facilities ticketing, or meeting coordination
• CPR, AED, first aid, emergency response, or workplace safety training
• Familiarity with New York City building operations and emergency preparedness practices
• Working proficiency with Microsoft Outlook, Teams, Word, and common visitor or workplace management systems

Working Conditions

• Office environment 5 days a week
• Ability to work onsite and provide occasional early-morning, evening, or special-event coverage.
• Regular and predictable onsite attendance Monday through Friday is essential due to the role’s floor-level security, guest reception, safety, and executive support responsibilities.
• The role requires regular movement throughout the office, up and down stairs, and may include extended periods at the reception or security station.
• Occasional schedule adjustments may be required for executive visits, events, emergencies, or other business needs.
• The role may involve handling confidential, sensitive, or security-related information.

Compensation

The Salary for this position generally ranges between $100,000 - $130,000 annually. Please note that the salary range is a good faith estimate for this position and actual starting pay is determined by several factors including qualifications, experience, geography, work location designation (in-office, hybrid, remote) and operational needs. Salary may vary above and below the stated amounts, as permitted by applicable law. Additionally, this position is typically eligible for an Annual Bonus based on the Company Bonus Plan/Individual Performance and is at the Company’s discretion.

Applicants must possess legal authorization to work for our company in the U.S. without the need for immigration, sponsorship or otherwise serving as an employer of record for immigration employment purposes. At this time, this role is not eligible for immigration-related employment authorization sponsorship.

What We Offer

• Competitive Pay
• Bonus for Eligible Employees
• Benefits Package
• Pension Plan
• 401k Match
• Employee Stock Purchase Plan
• Tuition Reimbursement
• Disability Insurance
• Medical Insurance
• Dental Insurance
• Vision Insurance
• Employee Discounts
• Career Training & Development Opportunities
• Health and Work/Life Balance Benefits
• Paid Time Off starting at 160 hours annually for employees in their first year of service.
• Ten (10) paid holidays per year (typically mirroring the New York Stock Exchange (NYSE) holidays).
• Be Well Company holistic wellness program, which includes Wellness Coaching and Reward Dollars
• Parental Leave - fifteen (15) days of paid parental leave per calendar year to eligible employees with at least one year of service at the time of birth, placement of an adopted child, or placement of a foster care child.
• Adoption Assistance
• Employee Assistance Program
• Back-Up Care Program
• PTO for Volunteer Hours
• Employee Matching Gifts Program
• Employee Resource Groups
• Inclusion and Diversity Programs
• Employee Recognition Program
• Referral Bonus Programs
• Inclusion & Diversity

We believe our commitment to diversity and inclusion creates a work environment filled with exceptional individuals. We’re thrilled to have been recognized for our efforts through the Human Rights Campaign Corporate Equality Index, Dave Thomas Adoption Friendly Advocate, and several Seramount lists, including the Inclusion Index, 100 Best Companies for Working Parents, Best Companies for Dads, and Top 75 Companies for Executive Women.

To foster a culture of inclusivity throughout our workforce, workplace, and marketplace, Transamerica offers a wide range of diversity and inclusion programs. This includes our company-sponsored, employee-driven Employee Resource Groups (ERGs), which are formed around a shared interest or a common characteristic of diversity. ERGs are open to all employees. They provide a supportive environment to help us better appreciate our similarities and differences and understand how they benefit us all.

We believe our responsibilities extend beyond our corporate walls. That's why we created the Aegon Transamerica Foundation in 1994. Through a mix of financial grants and the volunteer efforts of our employees, the foundation supports nonprofit organizations focused on the things that matter most to our people in the communities where we live and work.

Transamerica’s Parent Company Aegon acquired the Transamerica business in 1999. Since its start in 1844, Aegon has grown into an international company serving more than 23.9 million people across the globe.* It offers investment, protection, and retirement solutions, always with a clear purpose: Helping people live their best lives. As a leading global investor and employer, the company seeks to have a positive impact by addressing critical environmental and societal issues, with a focus on climate change and inclusion and diversity.* As of December31,2023 At Transamerica, hard work, innovative thinking, and personal accountability are qualities we honor and reward. We understand the potential unleashed by leveraging the talents of a diverse workforce. We embrace an environment where employees enjoy a balance between their careers, families, communities, and personal interests. Ultimately, we appreciate the uniqueness of a company where talented professionals work collaboratively in a positive environment - one focused on helping people look forward and plan for the best life possible while providing tools and solutions that make it easier to get there.

Transamerica is a part of Aegon, an integrated, diversified, international financial services group. The Aegon companies employ over 21,500 people and have approximately 31.7 million customers.* For more information, visit www.transamerica.com. * As of December31,2022 For more information about Transamerica’s privacy practices, click here.