Senior Security Systems Trainer & Remote Support Lead

Sunstall Inc.; Morgan Hill (CA); Hybrid; USD 80,000 - 140,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

401(k) plan with company match

Job summary

QOVOSolutions, Inc. is seeking a Senior Security Systems Technician in Morgan Hill, California. This role supports field operations, providing technical support and training for clients and staff.

Ideal candidates have extensive experience in electronic security systems, IP networking, and customer support. The job includes responsibilities for troubleshooting, training, and managing security systems. A competitive compensation package is offered, alongside opportunities for ongoing training and professional growth.

Qualifications

• Minimum 5+ years of experience in electronic security system integration or low voltage systems.
• Strong hands‑on background with IP networking, access control, and surveillance.
• Excellent verbal and written communication skills.

Responsibilities

• Provide technical support for field technicians via phone or remote access.
• Develop and deliver training programs for end-users on security systems.
• Monitor and manage deployed systems using cloud management platforms.

Skills

Electronic security system integration

IP networking

Technical training

Troubleshooting

Customer support

Tools

Verkada Command

Avigilon Cloud

Meraki Dashboard

Job description

QOVOSolutions, Inc. is seeking a Senior Security Systems Technician in Morgan Hill, California. This role supports field operations, providing technical support and training for clients and staff.

Ideal candidates have extensive experience in electronic security systems, IP networking, and customer support. The job includes responsibilities for troubleshooting, training, and managing security systems. A competitive compensation package is offered, alongside opportunities for ongoing training and professional growth.