Low Voltage Technician IV
Sunstall Inc.
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Benefits offered by this job
Job summary
QOVO Solutions, Inc. in Morgan Hill, California is looking for an experienced LowVoltageTechnicianIV to join their team. This position involves leading installation teams for telecommunications and access control systems, analyzing individual and team performance, and ensuring compliance with safety regulations. The ideal candidate has significant experience in low-voltage systems and strong leadership abilities.
Competitive compensation includes benefits like medical insurance, a 401(k) plan, and opportunities for ongoing training.
Qualifications
- Minimum 3+ years of Low Voltage Installation experience.
- 1+ year high‑voltage experience.
Responsibilities
- Lead and train teams for wiring and programming.
- Maintain client communication regarding project status.
- Estimate deployment timelines and costs for projects.
Skills
Education
Tools
Job description
LowVoltageTechnicianIV
QOVOSolutions, Inc.
Location: MorganHill, California
Travel Required: Yes – local, regional, and occasional out‑of‑area travel
Employment Type: Full-Time
QOVOSolutions, Inc. is seeking an experienced and highly capable LowVoltageTechnicianIV to join our growing team in Morgan Hill, California. This role is ideal for a hands‑on technical professional. The LowVoltageTechnicianIV leads and trains teams for wiring and programming of telecommunications, network, surveillance, and access control systems and performs a variety of wiring duties related to the operation of client telecommunications, network, and access control systems, including maintenance; technical analysis of malfunctions and planning of corrective action; and technical evaluation of operational requirements. The LowVoltageTechnicianIV also performs and trains teams on the wiring of high‑voltage electrical circuits in support of low‑voltage systems. Work is performed under the general supervision of the Operations Director who assigns responsibilities and sets priorities. The employee is expected to perform with a high degree of independence to include planning the work for efficiency and for avoiding unnecessary disruption of the clients’ environment. The LowVoltageTechnicianIV is responsible for the full deployment of projects including providing direction to partner technicians. Electrical trade’s work is performed independently and in conformance with local city, county, and state codes and standards of the profession. Completed work is evaluated for timeliness, completeness, documentation, code compliance, safety, and established priorities. Employees in the LowVoltageTechnicianIV tier will be evaluated on individual performance and the performance of the team members being trained.
- Analyzes blueprints, schematics, and drawings of low‑voltage systems for the purpose of determining the efficient installation of new or upgraded systems.
- Maintains constant communication with clients, staff, vendors, and contractors regarding projects and orders.
- Identifies and analyzes alternative new products to achieve optimal solutions that satisfy cost, technical requirements, and project schedules.
- Prepares for all aspects of installation projects.
- Effectively procures project emergency‑need material.
- Executes travel arrangements for out‑of‑area projects within the specified budgets.
- Coordinates cross‑functional teams, including sales executives, installers, vendors, and support staff through project development phase to installation completion. Oversight includes installation readiness, compliance with regulations, and driving remedy efforts if necessary.
- Estimates deployment timelines, staffing requirements, and related costs to provide information for management decisions.
- Communicates with management and sales departments if orders deviate from original planning to apply necessary change orders.
- Ensures adherence to all health and safety regulations from client and regulatory agencies.
- Communicates project status updates with clients and internal teams that keep them current with job progress, changes, and issues.
- Provides technical expertise for installation, repair, maintenance, and movement of wiring equipment.
- Partners with management to develop effective installation planning schedules. Has strong understanding of the requirements in the core functional areas and drives efficiency and consistency in project execution.
- Executes project optimization techniques and policies as directed.
- Ensures all safety regulations are followed during deployments and provides feedback on necessary changes or team education needs.
- Trains and develops Level I, II, & III technicians in all skill related to the installation process and internal systems.
- Partners with different teams and management to support all appropriate business functions.
- Follows company safety procedures and job site safety requirements.
- Maintains clean and professional work practices.
- Ensures installations comply with manufacturer requirements, customer standards, and low‑voltage industry best practices.
- Minimum 3+ years of Low Voltage Installation experience.
- 1+ year high‑voltage experience.
- IP networking
- Access control systems
- Surveillance systems
- Alarm systems
- Structured cabling
- Ability to independently diagnose complex system and network issues
- Experience configuring managed switches and network infrastructure
- Ability to read technical drawings and wiring schematics
- Strong customer communication and professionalism
- Valid California driver’s license with acceptable driving record
- Ability to pass background screening where required by customer contracts
- Training and Development
- Mastery of conduit installation
- Advanced High Voltage knowledge
- Perform unsupervised all tasks related to project deployment
- Pulling Wiring
- RJ45 Connection
- Hardware Mounting Techniques
- Blueprint and Map analysis
- Wiring diagram
- Aerial platform operation.
- Network testing
- System Troubleshooting
- Mastery of Surveillance Systems
- Mastery of Access control systems
- Working knowledge of networking
- Client communications
- Adaptability
- Problem Solving
- Microsoft Office Suite
- CRM software such as Salesforce or ConnectWise.
- Remote Management Software (TeamViewer)
- Verkada Command
- Avigilon Cloud Suite (Avigilon Alta, AltaAware)
- Meraki Dashboard
- Valid Class C California driver’s license required, including proof of vehicle insurance.
- Legally drive a vehicle in the state of California (with high probability of driving out of state as well)
Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.
This role regularly requires the ability to:
- Lift and carry up to 75 pounds.
- Work on ladders, lifts, rooftops, and construction environments.
- Crawl, kneel, crouch, bend, and work in confined spaces.
- Use hand tools, power tools, testing equipment, and mobile devices.
- Distinguish wire colors.
- Work indoors and outdoors in varying environmental conditions.
- Sit, stand, walk, drive, and use a computer for extended periods.
- Travel up to 25% of job, including locally and to out‑of‑state sites.
- Comfortable talking with clients.
- Comfortable talking with and leading online teachings to customers on systems sold to them.
- Ability to work in a fast‑paced, changing environment while still providing quality support and driving revenue.
- Strong ability to self‑motivate and self‑manage.
- Strong team orientation and ability to build cross‑functional relationships.
- Ability to understand complex business environments and uncover customer issues and process problems.
- Ability to pass a background check.
- Pay attention and focus.
- Follow instructions.
- Listen to and comprehend communication from the staff, clients, vendors, and others.
- Have high ethical standards and self‑awareness.
- Work efficiently and have excellent organizational skills to meet required deadlines.
- Strategic thinker with the ability to analyze problems, develop goals and find creative solutions.
- Exceptional leadership and team‑building skills, with the ability to motivate and inspire others.
- Office Environment (15%)
- Site Work and Off‑Site Training (85%)
Office Environment (15%)
- Work with computers and phones extensively.
- Answer phones and make outgoing calls.
- Lead customer trainings for their newly purchased systems.
- Maintain a flexible schedule that involves occasional work on nights and weekends.
Site Work and Off‑Site Training (85%)
- Occasional travel in vehicle to jobsites.
- Walk various terrains and various weather conditions.
- Walk on customer site on paved and unpaved ground.
- Walk on active construction site with appropriate PPE (hard hat, steel‑toed boots, etc.)
QOVOSolutions offers a competitive compensation package including:
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- 401(k) plan with company match
- Profit sharing program
- Paid time off
- Paid holidays
- Ongoing training and certification opportunities
- Company‑provided tools/equipment (as applicable)
Typical work schedule is Monday through Friday; however, this role may require:
- Early morning starts
- Evening work
- Occasional weekend work
- After‑hour emergency response
- Travel for project work and service calls
QOVOSolutions, Inc. is an equal opportunity employer and makes employment decisions without regard to race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, military or veteran status, reproductive health decision‑making, or any other characteristic protected by applicable federal, California, or local law.
QOVOSolutions is committed to providing reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs, practices, or observances.
Employment with QOVOSolutions, Inc. is at‑will. This means either the employee or the company may terminate employment at any time, with or without cause or advance notice, subject to applicable law.
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