Senior Security Systems Technician III

Convergint Technologies LLC; Columbus (GA); On-site; USD 44,000 - 63,000; Full time

Benefits offered by this job

Competitive salary

401K Matching Plan

Paid Time Off

Life insurance

Vehicle reimbursement

Parental leave

Cell phone reimbursement

Job summary

Convergint Federal is a security integration leader serving U.S. Federal Government programs. The Service Technician III installs, configures, maintains, and troubleshoots access control, video, and intrusion systems, delivering top-tier service in Field Operations.

You will upgrade systems, support project teams, train clients, and maintain documentation while ensuring compliance with industry standards. Travel 25%–35% is required; a TS/SCI clearance is required or will be sponsored.

Qualifications

• Minimum high school diploma or GED.
• 8+ years installing and maintaining security systems; 100K+ project experience preferred.
• State/local licenses as required by state law.
• Certifications: Lenel S2, DMP, Avigilon, Milestone, CCure 9000, Software House, AMAG encouraged.
• Configure basic networks, servers, and workstations.
• Strong client-facing communication; able to work under pressure.

Responsibilities

• Install, configure, and maintain security systems (access control, CCTV, intrusion).
• Perform system upgrades and modifications per client requirements.
• Collaborate with project teams for successful implementations.
• Identify and resolve technical issues promptly.
• Conduct diagnostics and use troubleshooting tools to analyze performance.
• Provide remote and on-site client support; address inquiries.
• Train clients on system operation and maintenance.
• Maintain accurate service documentation and inventory.
• Contribute to knowledge bases with the tech support team.
• Ensure installations meet company and industry standards.
• Participate in quality checks and continuous improvement.
• Other duties as assigned.

Job description

Convergint Federal is a security integration leader serving U.S. Federal Government programs. The Service Technician III installs, configures, maintains, and troubleshoots access control, video, and intrusion systems, delivering top-tier service in Field Operations.

You will upgrade systems, support project teams, train clients, and maintain documentation while ensuring compliance with industry standards. Travel 25%–35% is required; a TS/SCI clearance is required or will be sponsored.