Senior Security Operations Manager

Remote Genie; San Francisco (CA, NH); On-site; USD 129,000 - 162,000; Full time

Job summary

Bugcrowd in San Francisco seeks a Manager, Security Operations to lead a team of Security Consultants, ensuring timely triage, validation, and resolution of security submissions. This role requires a strong technical foundation in application security, incident response, and vulnerability assessment, plus proven people leadership.

The ideal candidate will develop team members, drive operational excellence, and partner cross-functionally to deliver exceptional outcomes for customers through

Qualifications

• 5+ years of experience in Security Operations, Application Security, Incident Response, Vulnerability Management, or a related field.
• Experience leading, supervising, or mentoring technical teams.
• Strong understanding of common vulnerability classes, including the OWASP Top 10.
• Experience with incident response, vulnerability triage, and validation.
• Excellent analytical, problem-solving, organizational, and decision-making skills.
• Exceptional written and verbal communication skills with the ability to influence technical and non-technical stakeholders.

Responsibilities

• Lead, coach, and develop a team of Security Consultants through regular feedback, career development, and performance management.
• Serve as a subject matter expert in at least one security specialty and provide technical guidance to internal and external stakeholders.
• Demonstrate expertise across all vulnerability submission types and support complex escalations and appeals, partnering with other business units as needed.
• Drive operational excellence by measuring team performance, identifying opportunities for automation, and implementing process improvements.
• Plan, prioritize, and manage team workloads while adapting to changing business needs and customer priorities.
• Mentor team members and contribute to the growth of the broader security organization through knowledge sharing and technical leadership.
• Build strong cross-functional partnerships to improve workflows and deliver high-quality customer outcomes.
• Lead effective meetings, clearly communicate priorities, and ensure timely execution of action items.
• Act as a trusted advisor to leadership and customers by providing sound technical judgment and operational insight.
• Stay current on security industry standards, emerging threats, and best practices to continuously improve team capabilities.

Skills

Security Operations

Incident Response

Vulnerability Management

Team Leadership

OWASP Top 10

Job description

Bugcrowd in San Francisco seeks a Manager, Security Operations to lead a team of Security Consultants, ensuring timely triage, validation, and resolution of security submissions. This role requires a strong technical foundation in application security, incident response, and vulnerability assessment, plus proven people leadership.

The ideal candidate will develop team members, drive operational excellence, and partner cross-functionally to deliver exceptional outcomes for customers through