Senior Security Operations Center Manager

New York Racing Association; Elmont (NY); On-site; USD 66,000 - 98,000; Full time

Job summary

New York Racing Association is seeking a Security Operations Center Manager to lead a high-performance security team and oversee the facility's monitoring ecosystem. You will serve as the primary shift lead for technical troubleshooting, systems optimization, and people management within the SOC.

The role emphasizes leadership, strategic oversight of digital monitoring technology, and ensuring compliance with regulatory standards across security operations and wagering processes.

Qualifications

• Five years or more of supervisory experience in asset protection, security operations, or law enforcement, preferably in gaming or racing environments.
• Proven leadership, communication, and decision-making skills.
• Experience operating under rules established by governing bodies or oversight agencies.
• Proficiency with Video Management Systems, access controls, alarms, and incident reporting software.
• Ability to work flexible hours, including nights, weekends, and race days.

Responsibilities

• Mentor and direct a specialized team during the assigned shift.
• Ensure standards across Video Management Systems and security monitoring.
• Act as functional owner of all digital and analog monitoring hardware and software in the SOC.
• Direct maintenance and integration of VMS, access controls, and alarms.
• Manage control center workflows and data-driven reporting tools.
• Ensure uninterrupted uptime of the monitoring suite.
• Lead high-level investigations using digital forensics and data analysis.
• Investigate incidents and identify systemic patterns of irregularities or fraud.
• Collaborate with operations, security, racing officials, and IT to align monitoring with business objectives.

Skills

Leadership

Communication

Decision making

Compliance

Supervisory experience

Flexible schedule

Gaming regulatory familiarity

Tools

Video Management Systems

Access controls

Alarms systems

Incident reporting software

Job description

New York Racing Association is seeking a Security Operations Center Manager to lead a high-performance security team and oversee the facility's monitoring ecosystem. You will serve as the primary shift lead for technical troubleshooting, systems optimization, and people management within the SOC.

The role emphasizes leadership, strategic oversight of digital monitoring technology, and ensuring compliance with regulatory standards across security operations and wagering processes.