Senior Security Analyst, Managed Services

Presidio, Inc.; New York (NY); Remote; USD 110,000 - 160,000; Full time

Job summary

Presidio is seeking a Managed Services Senior Security Analyst to support secure client environments through active threat hunting, reporting, and consulting. You will act as the first line of escalation for our in-house Security Analysts and collaborate with Security Engineering and MDR teams to deliver high-quality service for clients across a remote Continental US footprint.

You will contribute to operational excellence by developing security use cases, writing comprehensive reports, and

Qualifications

• Bachelor's degree or equivalent work experience or military experience.
• 5+ years IT experience including 2+ years with enterprise Case Management tools.
• 5+ years IT experience including 2+ years with enterprise SIEM tools.
• Experience in MSP/MSSP or MDR environments is preferred.

Responsibilities

• Provide team mentorship, feedback, and development opportunities.
• Plan long-term strategies benefiting clients and services.
• Serve as Named Security Analyst for Presidio MDR clients.
• Create and maintain comprehensive technical documentation on security activities.
• Analyze security events to identify malicious activity and remediation steps.
• Collaborate with engineering and architecture teams to tune security use cases.
• Develop and monitor metrics to drive continuous improvement.
• Ensure SOPs and alerting tools are up to date and effective.
• Conduct root-cause analysis of critical events to improve processes.

Skills

Threat hunting

Security analysis

Documentation

Mentoring

Communication

MITRE ATT&CK

SOP development

Vulnerability assessment

SOAR platform

Education

Bachelor's degree or equivalent

Tools

Case Management tools

SIEM tools

SOAR platform

Job description

Presidio, Where Teamwork and Innovation Shape the Future

At Presidio, we're at the forefront of a global technology revolution, transforming industries through cutting-edge digital solutions and next-generation AI. We empower businesses - and their internal custome rs - to achieve more through innovation, automation, and intelligent insights.

The Role

As a Managed Services Senior Security Analyst with Presidio, you will be responsible for supporting secure client environments to include active threat hunting, reporting, and consulting on current state of client environments. You will act as the first line of support for our in-house Security Analysts requiring additional expertise/oversight. This role will work closely with the Lead Security Analysts, Security Engineering, and other members of the Presidio Managed Services organization to ensure our services are being delivered to our client expectations.

Travel Requirements

This is a remote role situated in the Continental US. Associated travel will be 5%.

Job Responsibilities

Intra-Team Support and Escalation

• Provide regular feedback, mentorship, and development opportunities to team members.
• Plan and execute long term strategies that benefit our clients and services
• Serve as the Named Security Analyst for Presidio MDR Clients
• Create and maintain good technical documentation

Security Analysis & Detection

• Analyze security events and determine malicious activities.
• Create comprehensive security write-ups which articulate security issues, analysis, and remediation techniques
• Collaborate with other Sr. Security Analysts, Engineering team and Architecture team for creation and tuning of Security Use Cases across multiple platforms
• Assist the Engineering Team in managing toolset access for the Analyst Team

Operational Excellence

• Assist in developing and monitoring reliable metrics for security activities to identify trends and formulate action plans for continuous improvement.
• Ensure adherence to Standard Operating Procedures, Quality Control procedures, and develop enhancements for alerting and operational tools.
• Contribute to and enforce best practice policies; submit to Knowledge Base.
• Engage in root cause analysis of critical events to refine preventative and reactive processes.
• Stay updated on Cybersecurity trends, tools, standards, best practices, and news.
• Generate comprehensive security write-ups detailing issues, analysis, and remediation strategies

Required Skills and Professional Experience

• Bachelor's degree or the equivalent work experience and/or military experience
• Overall 5+ years related IT experience which will include the following:
• 2+ years of Analyst experience within enterprise level Case Management tools
• 2+ years' experience of Analyst experience within enterprise level SIEM tools
• 2+ years' experience working in a Managed Service Provider or customer support function
• Prior knowledge of common network-based services and common client/server applications
• Excellent communication and interpersonal skills
• Strong and demonstrated ability to define effective security processes. Ability to identify opportunities in current processes and take action to roll out necessary changes.
• Strong and practical knowledge of industry adopted frameworks and methodologies (MITRE ATT&CK, CIS, NIST, ISO, PCI-DSS, etc.)
• Experience developing technical documentation, including reports, dashboards, Standard Operating Procedures (SOP), and Knowledge Base articles
• Previous experience with vulnerability scanning tools
• Prior experience working in a SOAR platform
• Ability to work in a dynamic 24/7/365 shift environment
• Preferred experience working for a Managed Services Security Provider (MSSP) and/or Managed Detection and Response (MDR) provider

Additional Desired Skills and Professional Experience

• Ability to collaborate within a technical team and mentor others
• Passion for Cybersecurity. Continually learning new attack vectors, new threats, and security framework expertise.
• We ideally seek one of the following security certifications: GIAC, SSCP, CISSP, CISM, or other security related certifications

Your future at Presidio

Joining Presidio means stepping into a culture of trailblazers - thinkers, builders, and collaborators - who push the boundaries of what's possible. With our expertise AI-driven analytics, cloud solutions, cybersecurity, and next-gen infrastructure, we enable businesses to stay ahead in an ever-evolving digital world.

Here, your impact is real. Whether you're harnessing the power of Generative AI, architecting resilient digital ecosystems, or driving data-driven transformation, you'll be part of a team that is shaping the future.

About Presidio

Presidio is committed to hiring the most qualified candidates to join our amazing culture. We aim to attract and hire top talent from all backgrounds, including underrepresented and marginalized communities. We encourage women, people of color, people with disabilities, and veterans to apply for open roles at Presidio. Diversity of skills and thought is a key component to our business success.

At Presidio, speed and quality meet technology and innovation. Presidio is a trusted ally for organizations across industries with a decades-long history of building traditional IT foundations and deep expertise in AI and automation, security, networking, digital transformation, and cloud computing. Presidio fills gaps, removes hurdles, optimizes costs, and reduces risk. Presidio's expert technical team develops custom applications, provides managed services, and enables actionable data insights and builds forward-thinking solutions that drive strategic outcomes for clients globally. For more information visit https://presidio.com

Applications will be accepted on a rolling basis.

Presidio has a strong commitment to the community we serve and our employees. As an Equal Opportunity Employer, we strive to have a workforce that includes the community we serve.

Presidio is an Equal Opportunity Employer Disability/Vets. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information, and other legally protected categories.

The "Know Your Rights" Poster is available here: https://www.eeoc.gov/poster

Presidio EEO Policy Statement is available here: https://www.presidio.com/careers

Presidio is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to [e-mail] and let us know the nature of your request and your contact information.

Presidio is a VEVRAA Federal Contractor requesting priority referrals of protected veterans for its openings. State Employment Services, please provide priority referrals to.

Notice of Massachusetts Candidates: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.