Senior Security Adoption & Success Advisor

Jobtailor; Irving (TX); On-site; USD 110,000 - 150,000; Full time

Job summary

Jobtailor is seeking a seasoned Customer Success professional to drive adoption of Vision One capabilities and ensure customers maximize their investment. You will develop adoption plans, analyze usage data, and serve as a trusted advisor aligning security goals with platform capabilities.

In this role, you will lead onboarding, conduct value realization sessions, and run adoption workshops to accelerate time-to-value for customers in a fast-paced, security-focused environment.

Qualifications

• Five+ years of technical experience in customer-facing security or post-sales engineering roles.
• Strong foundation in security operations, endpoint and cloud security, identity, networking, or related domains.
• Ability to translate usage data into actionable adoption plans.
• Hands-on experience with SaaS security tools or cybersecurity platforms.
• Excellent communication and relationship-building skills.
• Industry certifications such as Security+, CISSP, AWS/Azure, or Kubernetes are a plus.

Responsibilities

• Drive adoption of the customer’s Vision One capabilities and ensure full utilization of purchased features.
• Develop and execute capability-specific adoption plans to move customers up the maturity curve.
• Analyze usage telemetry to identify adoption gaps, blockers, and high-impact opportunities.
• Serve as a trusted technical advisor aligning platform capabilities with operational and security goals.
• Lead onboarding activities to achieve fast time-to-value.
• Conduct value realization sessions, capability reviews, and adoption workshops.

Skills

Customer Success

Technical Account Management

Cybersecurity

Communication

Tools

SaaS security tools

Cybersecurity platforms

Job description

Jobtailor is seeking a seasoned Customer Success professional to drive adoption of Vision One capabilities and ensure customers maximize their investment. You will develop adoption plans, analyze usage data, and serve as a trusted advisor aligning security goals with platform capabilities.

In this role, you will lead onboarding, conduct value realization sessions, and run adoption workshops to accelerate time-to-value for customers in a fast-paced, security-focused environment.