Senior Secretary, Clinical Operations — ALS Center

Columbia University Irving Medical Center; New York (NY); On-site; USD 53,055 - 64,845; Full time

Job summary

Columbia University Irving Medical Center is seeking a Senior Secretary for the Eleanor and Lou Gehrig ALS Center. The role involves supporting clinical operations and collaborating with healthcare staff. Duties include managing patient communications, scheduling appointments, and administrative tasks, such as preparing documents and communicating with various departments.

The ideal candidate should possess strong communication skills and a minimum of two years of relevant experience. Preferred qualifications include a Bachelor's degree and expertise in Microsoft Office and EPIC.

Qualifications

• Minimum of two to three years related experience.
• Desirable experience with motor neuron diseases.

Responsibilities

• Assist with administrative tasks including scanning, faxing, and emailing.
• Triage patient communication via MyChart, calls, and emails.
• Schedule and manage ongoing clinical appointments.
• Prepare documents prior to patient appointments.
• Communicate with vendors regarding equipment and services.
• Obtain pre-certification and preauthorization for services.
• Set up patient transportation via service providers.
• Communicate with departments for clinical testing arrangements.
• Attend meetings as needed.

Skills

Excellent communication skills

Flexibility

Ability to work under pressure

Typing speed 60-65 wpm

Expertise in Microsoft Office

Expertise in EPIC

Education

Two years of college or secretarial school or equivalent business experience

Bachelor’s degree

Job description

Columbia University Irving Medical Center is seeking a Senior Secretary for the Eleanor and Lou Gehrig ALS Center. The role involves supporting clinical operations and collaborating with healthcare staff. Duties include managing patient communications, scheduling appointments, and administrative tasks, such as preparing documents and communicating with various departments.

The ideal candidate should possess strong communication skills and a minimum of two years of relevant experience. Preferred qualifications include a Bachelor's degree and expertise in Microsoft Office and EPIC.