Senior Scrum Master

ECLARO; New York (NY); On-site; USD 100,000 - 130,000; Full time

Benefits offered by this job

401k Retirement Savings Plan

Commuter Check Pretax Commuter Benefits

Medical, Dental & Vision Insurance

Job summary

ECLARO is looking for an experienced Senior Scrum Master in New York City, NY. This role involves leading Agile projects, coaching Scrum teams, and driving project success. You will collaborate with various stakeholders to promote Agile excellence while mentoring teams in best practices.

The ideal candidate has over 8 years of experience in the insurance or financial services sector and proficiency in Agile tools like Jira and Confluence. ECLARO offers benefits including a 401k plan and medical insurance.

Qualifications

• 8+ years of experience as a Scrum Master in insurance or financial services.
• Ability to lead scrum team events and PI planning successfully.
• Strong understanding of Agile methodologies and proven delivery track record.

Responsibilities

• Lead projects from inception through delivery while promoting Agile excellence.
• Provide training and coaching to help teams reach high-performance.
• Ensure compliance with Agile frameworks using Jira.

Skills

Agile methodologies

Scrum team facilitation

Technical mentoring

AI tools

Tools

Jira

Confluence

Microsoft Copilot

Job description

Job Number: 26-00584

New York City, NY. ECLARO's client is one of the largest mutual life insurance companies and provides long-term care insurance, mutual funds and retirement‑plan services across the US.

Senior Scrum Master

Position Overview

• Seeking an experienced Senior Scrum Master to support our Field Experience value stream.
• This role is responsible for driving projects from inception through delivery while promoting Agile excellence across technology and business teams.
• The Senior Scrum Master will:
• Lead project facilitation across the Technology portfolio using Agile methodologies and tools.
• Serve as a hands‑on mentor and coach to Scrum teams.
• Partner closely with Product Owners, value‑stream delivery leads, technology teams, and business partners.
• Report directly to the Release Train Engineer (RTE).

Responsibilities

• Provide training, coaching, and facilitation to help teams reach a high‑performance state.
• Guide and mentor teams in Scrum and Agile principles to maximize delivery effectiveness.
• Help teams meet sprint and Program Increment (PI) goals.
• Support Product Owners in developing, refining, and maintaining product backlogs.
• Represent teams in Scrum of Scrums and other cross‑team planning and coordination forums.
• Support adoption and proficiency of Agile tools such as Jira and Confluence.
• Mentor teams in the use of AI tools to streamline documentation, planning, and execution.
• Ensure transparency and accuracy of progress reporting to stakeholders.
• Monitor and optimize team velocity and delivery metrics.
• Identify and remove impediments to team progress.
• Proactively resolve conflicts and delivery issues.
• Coach teams toward stronger collaboration, self‑management, and accountability.
• Foster healthy interactions within teams and with external stakeholders.
• Bring energy, focus, and resilience to drive sustainable Agile transformation.
• Ensure continuous improvement through retrospectives and process inspection.
• Contribute to Agile maturity through participation in the Community of Practice.
• Track and report Agile performance metrics such as velocity, burndown, and predictability.
• Facilitate all Scrum events:
• Daily Stand‑Ups
• Sprint Planning
• Sprint Reviews
• Retrospectives
• Monitor Scrum team compliance with Agile frameworks within Jira.
• Help build and sustain self‑organizing, high‑performing teams.

Required Skills

• 8+ years of relevant experience as a Scrum Master, preferably within the insurance or financial services industry.
• Well‑versed in leading scrum team events and PI planning.
• Strong technical background with hands‑on experience in Scrum team competencies (e.g., programming, testing, requirements gathering) prior to assuming Scrum Master or Project Management roles.
• Technical expertise to mentor Scrum teams across all competencies, including Development, Testing, Business Analysis (BA), DevOps, User Acceptance Testing (UAT), and Integrations, with the ability to effectively coach in agility best practices.
• Sufficient technical depth to analyze risks and process gaps, propose solutions, and actively assist with remediation activities.
• Proficiency with Agile and work management tools, including Jira, Confluence, and Ativo.
• Demonstrated capability to mentor teams on AI usage to improve productivity and delivery outcomes.
• Proficiency with AI‑enabled tools, particularly in Jira, Confluence, Ativo, and Microsoft Copilot.
• Proven technical mentoring experience across software development and delivery disciplines.
• Experience managing projects that leverage Service‑Oriented Architecture (SOA).
• Strong understanding of Agile methodologies and a proven delivery track record.
• Deep understanding of the Software Development Life Cycle (SDLC).
• Strong familiarity with life insurance or financial services environments.
• Experience facilitating or moderating large‑scale workshops or cross‑functional sessions.
• Ability to manage multiple complex system projects simultaneously.
• Excellent analytical skills, independent thinking, and sound judgment.

If hired, you will enjoy the following ECLARO Benefits

• 401k Retirement Savings Plan administered by Merrill Lynch
• Commuter Check Pretax Commuter Benefits
• Eligibility to purchase Medical, Dental & Vision Insurance through ECLARO

Contact

Carlo Flores

[e-mail]

646-695-2934

Equal Opportunity Employer: ECLARO values diversity and does not discriminate based on Race, Color, Religion, Sex, Sexual Orientation, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status, in compliance with all applicable laws.