Senior Scrum Master

1-800-Flowers.com; Jericho (NY); On-site; USD 120,000 - 145,000; Full time

Benefits offered by this job

Medical insurance

Vision insurance

Dental insurance

401(k)

Disability insurance

Job summary

1-800-Flowers.com, Inc is seeking a Senior Scrum Master to join our Enterprise Technology team with a focus in Ecommerce. You will lead core Journey Teams supporting our E-Commerce platforms, Mobile Apps and Data Management, driving Agile practices and continuous improvement.

The role requires experience leading multiple Scrum teams, strong communication, and collaboration with Product Owners to deliver high-impact ecommerce solutions.

Qualifications

• 4-7 years' experience as a Scrum Master in Agile environments.
• Experience managing multiple Scrum teams.
• Knowledge of Scrum, Kanban, XP, and related frameworks.
• Strong collaboration and relationship-building across all levels.

Responsibilities

• Lead core Journey Teams focused on E-Commerce platforms, Mobile Apps and Data Management.
• Facilitate daily stand-ups, sprint planning, demos and retrospectives for multiple teams.
• Identify and remove impediments to ensure timely sprint completion.
• Coach teams on Agile practices and the DoD to ensure quality delivery.
• Partner with Product Owners to refine and prioritize backlog items.
• Lead Scrum of Scrums to manage cross-team dependencies.

Skills

Scrum Master

Lead multiple teams

Agile frameworks

Jira

Communication

Cross-functional

Servant leadership

Impediment removal

Education

Bachelor's degree preferred

IT discipline focus

Tools

Jira

MS Project

MS Office

Job description

Description

1-800-Flowers.com, Inc is seeking a Senior Scrum Master to join our Enterprise Technology team with a focus in Ecommerce. This Senior Scrum Master will lead core Journey Teams focused on our E-Commerce platforms, Mobile Apps and Data Management.

Major responsibilities of the position are listed below. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Other duties, assignments and specific projects may be assigned at the discretion of executive management.

Education and Experience

• 4-7 years' experience as a Scrum Master; leading technical and non-technical teams in an Agile environment


• Experience managing multiple Scrum teams


• Knowledge of agile methodology and frameworks like Scrum, Kanban, XP, etc.


• Positive attitude and high energy level with an ability to work collaboratively and build relationships at all levels within an organization


• Excellent prioritization and organization skills


• Strong ability to hold self and others accountable to delivering results


• Excellent written/verbal communication, presentation, and listening skills, with the ability to present complex technical information in a clear and concise manner to a variety of audiences, including non-technical audiences


• Experience working in a fast paced, high-effort, dynamic work environment


• Strong Microsoft Office and Project skills


• Experience working within Jira

Education/ Certifications

• Prefer Bachelor's degree in Computer Science, Business, Engineering or related discipline with IT focus


• Certified Scrum Professional (CSP).

To support our commitment to being an employer of choice, we offer comprehensive and competitive health, wellness, and additional benefits to eligible full-time team members. Benefit eligibility may vary based on location, average hours worked, and length of service.

Featured benefits

• Medical insurance


• Vision insurance


• Dental insurance


• 401(k)


• Disability insurance

*Exact benefit terms, conditions, and eligibility requirements are governed by official plan documents and applicable law. The Company reserves the right to modify, amend, or terminate benefit plans and programs at any time.

The expected range for this position is $120,000 - $145,000 annually. Actual compensation will be determined based on experience, skills, internal equity, and other factors permitted by law.

Qualifications

Required Qualifications/Experience:

• Manage Scrum Masters, who have their Journey Teams and focus


• Lead an agile development team, ensures all activities use the principles of the Scrum Framework.


• Takes a servant leader approach to help the team self-organize and adopt an attitude of continuous improvement.


• Actively identifies and removes impediments in order to ensure that assigned sprints and projects are completed on time. Tracks and reports daily schedules.


• Works with Product Owners to help ensure execution alignment for Scrum Teams.


• Facilitates Agile Scrum Team execution and feature completion tracking for multiple Scrum Teams


• Supports the Product Owner with the creation, refinement, and prioritization of user stories within a product backlog.


• Identifies and creates metrics that measure and report on team performance, backlogs health and continuous improvement.


• Arranges and facilitates daily stand-up meetings and demos/retrospectives. Ensures quick inspection and proper use of an Agile process.


• Escalates and assists in the resolution of impediments to support the timely completion of sprint deliverables.


• Provides coaching on Agile practices and methods for assigned as well as other Scrum Teams.


• Ensures the work implemented by teams adheres to the steps and procedures (e.g., test scripts must be written and executed to validate a user story) outlined within the definition of done (DoD) framework.


• Lead scrum-of-scrums (SoS) to support the management and remediation of dependencies across multiple product/application teams.


• Plans, leads and delivers mission critical, complex eCommerce solutions.

Required Skills:

• Experience delivering eCommerce based projects front end to backend


• Good understanding of technical web environment and code release life-cycle


• Scrum master is responsible to facilitating daily scrum, sprint planning, sprint demo and retrospective meetings


• Possesses conflict resolution, does conversation by focusing on scrum values of openness, honesty and respect


• Should be a friendly communicative person, because when team is moving fast in Agile, communication is the effective force which holds the team together


• Project management skills with ability to multi-task and manage multiple projects in cross-functional environment


• Experience in a dynamic high-technology environment is preferred


• Knowledge and understanding of business needs with the ability to establish/maintain high level of customer trust and confidence


• Ability to communicate needs and schedules to business stakeholders and technology teams, as well as ensure plans are in place/standards are adhered to


• Demonstrated ability to lead and motivate the team to apply skills and techniques to solve dynamic problems


• Work with Business and Development to get agreement with scope, cost estimates, constraints, timescales and resource requirements for the successful completion of each deliverable increment.


• Improving Scrum Team – identifies and recommends opportunities for improving the delivery model by analyzing consistent themes in lessons learned information