Senior SAP SSAM Consultant

Infosys; Irwindale (CA); Hybrid; USD 110,000 - 160,000; Full time

Benefits offered by this job

Medical/Dental/Vision/Life Insurance

Long‑term/Short‑term Disability

Health and Dependent Care Reimburse.

401(k) plan

Job summary

Infosys is seeking a Package Consultant 2 to drive SAP Service and Asset Manager (SSAM) configurations and implementations. You will work with SAP PM/EWM processes, integrate SSAM with S/4HANA/ECC, and coordinate with onshore and offshore teams to deliver robust ERP solutions.

The role requires strong analytical skills, extensive SAP SSAM experience, and ability to translate complex requirements into actionable development tasks. A hybrid work setup and travel may be involved.

Qualifications

• Experience configuring SSAM; leading functional configuration and implementation.
• Integrate SSAM with SAP backend systems (S/4HANA or ECC) and mobile platforms.
• Collaborate with stakeholders to translate requirements into BP design and functional specs.
• Develop documentation for ERP customizations and deliver user training.

Responsibilities

• Participate in requirements gathering with stakeholders and validate specifications.
• Assist in solution architecture design for ERP package modules and features.
• Develop and integrate new features, perform code reviews, maintain codebase.
• Support system integration efforts by configuring interfaces and ETL processes.
• Provide post-go-live support and continuous improvement recommendations.

Skills

ERP knowledge

Strong communication

Onshore/offshore coordination

Excel advanced

Problem solving

Education

Bachelor's degree

Tools

SAP SSAM

SAP S/4HANA

ETL tooling

Job description

Overview

The Infosys SURE (Services, Utilities, Resources, Energy) unit is dedicated to empowering businesses within the services, utilities, energy, and resources sectors through strategic digital transformation. We specialize in guiding organizations through the complexities of disruption, enabling them to unlock value and realize sustainable growth. Join us to be part of a pioneering team that leverages advanced AI and digital technologies to drive innovation and operational excellence. You'll have the opportunity to work on transformative projects that shape the future of these critical industries, collaborate with industry experts, and develop resilient strategies that respond to change and seize new opportunities. If you're passionate about AI and eager to make a significant impact, the Infosys SURE unit is the perfect place for you to grow and excel

Overview

The Infosys SURE (Services, Utilities, Resources, Energy) unit is dedicated to empowering businesses within the services, utilities, energy, and resources sectors through strategic digital transformation. We specialize in guiding organizations through the complexities of disruption, enabling them to unlock value and realize sustainable growth. Join us to be part of a pioneering team that leverages advanced AI and digital technologies to drive innovation and operational excellence. You'll have the opportunity to work on transformative projects that shape the future of these critical industries, collaborate with industry experts, and develop resilient strategies that respond to change and seize new opportunities. If you're passionate about AI and eager to make a significant impact, the Infosys SURE unit is the perfect place for you to grow and excel

In the assigned Job Role of Package Consultant 2, your Area Of Responsibility will be as below:

• Participate in requirements gathering with stakeholders across business units and assist in validating specifications to ensure alignment with business objectives and ERP capabilities
• Contribute to solution architecture design by assisting in customizing modules and features of ERP package, based on detailed business requirements
• Develop and integrate new features into existing applications, conduct code reviews and maintain the codebase for stability and compliance
• Participate in system integration efforts by configuring interfaces, executing ETL processes, and ensuring consistent data flow between ERP and other applications
• Assess ERP system performance to identify enhancement opportunities and to ensure that ERP customizations are in compliance with security measures and regulatory standards
• Develop comprehensive documentation for ERP customizations and deliver user training to facilitate effective knowledge transfer

Your Contribution To The Team

• Knowledge of ERP systems and integration techniques, along with sector focus
• The ability to handle end to end ERP package customization and implementation
• A knack for translating complex requirements into actionable development tasks.
• A passion for design and hands‑on coding experience
• A collaborative spirit and excellent communication skills with cross-functional teams and client stakeholders

Required Skill And Experience

Experience in configuring SAP Service and Asset Manager (SSAM), with deep expertise in implementing and supporting SAP Plant Maintenance and Enterprise Work Management solutions.

Lead functional configuration and implementation of SAP Service and Asset Manager.

Collaborate with business stakeholders to gather requirements, perform fit‑to‑standard assessment and translate them into Business Process design document & Functional Specifications.

Integrate SSAM with SAP backend systems (S/4HANA or ECC) and mobile platforms.

Support testing, training, and deployment activities.

Troubleshoot and resolve issues related to SSAM functionality and performance.

Provide post‑go‑live support and continuous improvement recommendations.

Experience across Electricity (preferred), or Gas or Water Utilities industries would be added advantage

Should have good knowledge of Notification Management; Integration with Maintenance Order; Preventive Maintenance; Breakdown, Corrective and Calibration Maintenance Process etc.

Experience in SAP S/4HANA implementation will be an advantage

Preferred Skill And Experience

Experience of at least 2 end-to-end SAP SSAM implementation lifecycle activities including:

Requirement gathering

Business process design

SAP configuration

RICEFW Functional design

Systems and Integration Testing

Resolving production issues

Great communication and presentations skills

Strong analytical skills with ability to work in advanced excel based data analysis

Ability to work with onshore teams and coordinating work delivery between onsite and offshore

Flexible work timings required due to remote working environment including onshore overlaps as required

Additional Required Qualifications

• Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
• This position may require relocation and/or travel to work/project location.
• Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role now or in the future.

Benefits

Along with competitive pay, as a full‑time Infosys employee you are also eligible for the following benefits:

• Medical/Dental/Vision/Life Insurance
• Long‑term/Short‑term Disability
• Health and Dependent Care Reimbursement Accounts
• Insurance (Accident, Critical Illness, Hospital Indemnity, Legal)
• 401(k) plan and contributions dependent on salary level
• Paid holidays plus Paid Time Off

About Us

Infosys is a global leader in next‑generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI‑powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always‑on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.

EEO

Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.