Senior SAP Service Delivery Lead – AI-Driven Managed Services

IMCS Group; Northville (MI); On-site; USD 130,000 - 160,000; Full time

Job summary

IMCS Group is seeking a SAP Service Delivery Manager in Northville, MI or Skokie, IL for a full-time position. The role involves leading large SAP Managed Services programs with a focus on delivery ownership and financial performance.

The ideal candidate will have 15+ years of SAP experience and at least 7 years as a Service Delivery Manager. Strong hands-on experience in SAP FICO or Logistics and proven leadership in managing SAP projects is essential.

Qualifications

• At least 15 years of SAP experience, including 7+ years as SAP Service Delivery Manager or Program Manager.
• Strong hands-on experience in SAP FICO or SAP Logistics.
• Led at least two large end-to-end SAP implementation projects using Activate Methodology.

Responsibilities

• Lead large Managed Services program with SAP at its core across multiple business lines.
• Accountable for revenue growth, delivery ownership, and customer outcomes.
• Coordinate with offshore team to handle managed services functions and ensure compliance with SLAs & KPIs.

Skills

SAP experience

SAP FICO

SAP Logistics

AI infusion

Stakeholder management

Job description

IMCS Group is seeking a SAP Service Delivery Manager in Northville, MI or Skokie, IL for a full-time position. The role involves leading large SAP Managed Services programs with a focus on delivery ownership and financial performance.

The ideal candidate will have 15+ years of SAP experience and at least 7 years as a Service Delivery Manager. Strong hands-on experience in SAP FICO or Logistics and proven leadership in managing SAP projects is essential.