Senior SAP Platform Lead (Basis & S/4HANA) – Hybrid

Samsonite Group APAC & Middle East; New York (NY); Hybrid; USD 180,000 - 280,000; Full time

Benefits offered by this job

Hybrid work arrangement

Job summary

Samsonite is seeking an SAP Platform Manager to own the technical operations, governance, and evolution of our SAP landscape with a focus on Basis and RISE. The role collaborates with IT, business stakeholders, SAP, hyperscalers, and partners to ensure a secure, scalable platform.

The position requires 15+ years of SAP experience, strong Basis and infrastructure background, and experience with RISE with SAP. It is a hybrid role with 4 on-site days and 1 remote day weekly.

Qualifications

• 15+ years of SAP experience with a focus on Basis and platform operations.
• Proven exposure to RISE with SAP and S/4HANA Cloud/Private Edition.
• Experience leading SAP Basis/platform teams, including offshore delivery.
• Strong understanding of SAP HANA and integration technologies.
• Ability to communicate with IT and business leadership.

Responsibilities

• Manage the overall SAP platform strategy, roadmap, and operations across ECC, S4, BI, SAP HANA, integration components, and related tools.
• Own day-to-day platform operations including system availability, performance, capacity, monitoring, backup/recovery, high availability, and disaster recovery.
• Govern and coordinate all activities with SAP RISE, hyperscalers, and external providers, including service reviews, SLAs, escalations, and change windows.
• Oversee SAP system installations, upgrades, support packs, migrations, and technical projects, ensuring alignment with SAP’s clean-core and RISE guidelines.
• Ensure platform security, compliance, and audit readiness (user and role administration, system hardening, vulnerability remediation, and adherence to the RISE shared responsibility model).
• Partner with SAP functional, development, and architecture teams to design robust, scalable solutions and ensure technical readiness for major initiatives and releases.
• Coordinate with offshore delivery team: define scope, allocate work, monitor quality, and implement continuous improvement for operational excellence and cost efficiency.
• Establish and maintain standards, procedures, and documentation for SAP operations, including runbooks, SOPs, and environment inventories.
• Drive incident, problem, and change management processes for the SAP platform, including root cause analysis and long-term remediation.
• Act as a key escalation point for critical SAP issues, working closely with SAP, infrastructure, security, and business stakeholders to restore service and prevent recurrence.
• Support planning and execution of SAP transformation programs
• Collaborate with cross-functional teams to support integrated business processes and solutions.

Skills

SAP Basis

Platform operations

Leadership/management

Cloud migration experience

Stakeholder communication

Education

Bachelor’s degree in Computer Science or related

15+ years SAP experience

Tools

RISE with SAP

S/4HANA Cloud

Hyperscaler platforms

Offshore delivery management

Job description

Samsonite is seeking an SAP Platform Manager to own the technical operations, governance, and evolution of our SAP landscape with a focus on Basis and RISE. The role collaborates with IT, business stakeholders, SAP, hyperscalers, and partners to ensure a secure, scalable platform.

The position requires 15+ years of SAP experience, strong Basis and infrastructure background, and experience with RISE with SAP. It is a hybrid role with 4 on-site days and 1 remote day weekly.