SAP Platform Lead: Basis, RISE & Hybrid Operations

Samsonite International S.A.; Mansfield (MA); Hybrid; USD 180,000 - 240,000; Full time

Job summary

Samsonite International S.A. seeks an experienced SAP Platform Manager to own the technical operations, governance, and evolution of its SAP landscape, focusing on SAP Basis and RISE with SAP.

The role serves as the primary liaison between IT, business stakeholders, SAP, hyperscalers, and implementation partners to ensure a secure, stable, and scalable platform. The ideal candidate has 15+ years of SAP experience with strong Basis and infrastructure background and proven exposure to RISE with

Qualifications

• 15+ years of SAP experience.
• Strong SAP Basis and infrastructure background.
• Experience with RISE with SAP (S/4HANA Cloud or equivalent).
• Proven ability to lead cross-regional teams and coordinate with partners.
• Experience with platform governance, security, and disaster recovery.

Responsibilities

• Own SAP platform strategy, roadmap, and operations across ECC, S4, BI, SAP HANA.
• Manage day-to-day platform operations including availability, performance, capacity, monitoring, backup/recovery, HA, and DR.
• Govern and coordinate activities with SAP RISE, hyperscalers, and external providers, including SLAs, escalations, and change windows.
• Oversee system installations, upgrades, migrations, and technical projects, aligned with clean-core and RISE guidelines.
• Ensure platform security, compliance, and audit readiness (user/role admin, hardening, vulnerability remediation).
• Partner with SAP functional, development, and architecture teams to design scalable solutions.
• Coordinate with offshore delivery team: scope, workload, quality, and cost efficiency.
• Establish and maintain runbooks, SOPs, and environment inventories.
• Drive incident, problem, and change management and RCAs.
• Act as escalation point for critical SAP issues with stakeholders to restore service.
• Support SAP transformation programs.
• Collaborate with cross-functional teams to support integrated business processes.

Skills

SAP Basis

RISE with SAP

S/4HANA Cloud

Cross-functional collaboration

Tools

SAP HANA

Hyperscalers

Job description

Samsonite International S.A. seeks an experienced SAP Platform Manager to own the technical operations, governance, and evolution of its SAP landscape, focusing on SAP Basis and RISE with SAP.

The role serves as the primary liaison between IT, business stakeholders, SAP, hyperscalers, and implementation partners to ensure a secure, stable, and scalable platform. The ideal candidate has 15+ years of SAP experience with strong Basis and infrastructure background and proven exposure to RISE with