Senior SAP OTC/SD Functional Consultant - Customer Solutions

DGN Technologies Inc; Sunnyvale (CA); On-site; USD 150,000 - 190,000; Full time

Job summary

DGN Technologies Inc in Sunnyvale, CA seeks an SAP OTC Business Systems Analyst (BSA) / Functional Consultant with 12+ years hands‑on experience in SAP SD processes and integration with Salesforce, SAP Hybris, or other order management systems.

You will work directly with customers to gather requirements, lead workshops, and translate them into functional specifications for OTC configurations, interfaces, and enhancements.

Qualifications

• 12+ years hands-on SAP OTC experience.
• Strong expertise in SAP SD processes and integration with SFDC, Hybris or web-based order management systems.
• Ability to independently analyze business requirements and translate into functional solutions.

Responsibilities

• Engage with customers to understand processes, gather requirements, and communicate recommendations.
• Lead workshops, requirements discussions, and functional solution walkthroughs.
• Translate business requirements into functional specifications for SAP OTC configurations, enhancements, and interfaces.
• Support SAP OTC integration with SFDC, Hybris, and web-based order management systems (BAPI-based orders).
• Analyze and enhance sales order processing, including EDI interfaces and related error resolution.
• Support logistics execution processes, including serial number usage, SLOC determination, and delivery processing enhancements.
• Investigate issues by reviewing data, configurations, interface messages, and transaction flows.
• Collaborate with Salesforce, logistics, warehouse, business stakeholders, and technical teams to resolve issues and implement solutions.
• Coordinate functional testing, integration testing, and user acceptance testing for process and interface changes.

Skills

SAP OTC

SAP SD

Salesforce SFDC integration

Analytical thinking

Tools

EDI interfaces

BAPI

CRM integrations

Job description

DGN Technologies Inc in Sunnyvale, CA seeks an SAP OTC Business Systems Analyst (BSA) / Functional Consultant with 12+ years hands‑on experience in SAP SD processes and integration with Salesforce, SAP Hybris, or other order management systems.

You will work directly with customers to gather requirements, lead workshops, and translate them into functional specifications for OTC configurations, interfaces, and enhancements.