Senior SAP OTC/SD Consultant - Client‑Facing

EY; Richmond (VA); Hybrid; USD 103,000 - 213,000; Full time

Benefits offered by this job

Hybrid work model

Medical and dental coverage

401(k) plan

Paid time off

Flexible vacation policy

Job summary

EY is seeking a forward‑thinking SAP professional to join our Technical Consulting team as a Senior Technology Analyst. You will work with clients and internal teams to gather requirements, architect solutions, and deliver SAP-based system architectures that meet business needs.

Travel to client sites is expected 40–60% as projects demand. You will bridge business needs and technical solutions, collaborating with cross‑functional teams to design, implement, and optimize SAP OTC processes

Qualifications

• Bachelor’s degree and 2–4 years of relevant experience.
• Hands‑on experience in SAP Order-to-Cash (OTC) processes including Order Management, Pricing, ATP, Delivery, Billing and Returns.
• Experience configuring SAP SD modules (pricing, billing, sales order processing, output determination).
• Experience developing WRICEF specifications and supporting build, testing, and deployment.
• Experience supporting integrations between SAP SD and MM, FI, TM, EWM and/or external systems.
• Exposure to EDI/API interfaces, including testing or troubleshooting.
• Experience participating in SAP implementation lifecycle phases (design, build, test, deploy, hypercare).
• Strong technical skills in application functional design.
• Strong written and verbal communication, presentation, client service and technical writing skills.
• Willingness and ability to travel 40–60%.

Responsibilities

• Interact with business stakeholders to evaluate business models and processes.
• Analyze newly implemented technology solutions to verify they meet business requirements.
• Collaborate with technical teams to design and deliver system architecture solutions.
• Demonstrate strong technical expertise and business acumen in Order Management, Returns, Customer Interactions, Pricing, Inquiry, Quote Contracts, ATP, Delivery and Billing processes.
• Configure and implement SAP SD modules, including Sales Area, BP/Material Master Data, Sales Order Types, Item Categories, Schedule Line Categories, Pricing, Billing Document Types, and Output Determination.
• Support writing functional specifications, business requirement documentation, configuration rational documentation, and other project-related documents for the OTC workstream.
• Design and implement WRICEs based on client requirements, managing the process from functional specification through cut-over and hypercare phases independently.
• Ensure seamless system integration between SD and other modules such as MM, TM, EWM, and FI to maintain end-to-end processes.
• Map, implement, test and troubleshoot the EDI/API interfaces.
• Deliver high-quality client services, monitor progress, manage risk and keep key stakeholders informed of developments and outcomes.
• Build and maintain relationships with client personnel at appropriate levels.

Skills

Analytical thinking

Requirements gathering

Solution architecture

Client relationship management

Education

Bachelor's degree

Tools

SAP

Job description

EY is seeking a forward‑thinking SAP professional to join our Technical Consulting team as a Senior Technology Analyst. You will work with clients and internal teams to gather requirements, architect solutions, and deliver SAP-based system architectures that meet business needs.

Travel to client sites is expected 40–60% as projects demand. You will bridge business needs and technical solutions, collaborating with cross‑functional teams to design, implement, and optimize SAP OTC processes