Senior SAP GTS Consultant: Trade Compliance & Support

Robotics Technologies LLC; Minneapolis (MN); On-site; USD 140,000 - 170,000; Full time

Job summary

Robotics Technologies LLC is seeking a Senior Functional Consultant for SAP Global Trade Services (GTS) to provide L2/L3 application maintenance for our live trade landscape. You will keep GTS processes stable and compliant, resolve incidents within SLA, and drive improvements across import/export operations.

You will support all GTS sub-modules, mentor juniors, coordinate with ABAP/Basis teams, and contribute to regulatory updates and audits.

Qualifications

• Bachelor's degree in Engineering, Supply Chain, IT or related field.
• 12+ years of SAP functional consulting with deep SAP GTS expertise.
• Hands-on across GTS modules: Compliance, Customs, Risk, ECM.
• Experience with live production supports, SLAs and ITSM tooling.

Responsibilities

• Provide L2/L3 support for SAP GTS incidents and service requests within SLAs.
• Root cause analysis and permanent fixes for recurring issues.
• Support all GTS sub-modules: Compliance, Customs, Risk, ECM.
• Manage LTSDs, supplier declarations, and license determinations.
• Coordinate with ABAP, Basis, and integration teams on fixes.
• Create/maintain documentation, SOPs, and mentor juniors.

Skills

SAP GTS

L2/L3 support

ITIL concepts

Jira or ITSM

Stakeholder mgmt

Process improvement

Education

Bachelor's degree in Engineering, Supply Chain, IT

Tools

Jira

ABAP debugging

PI/PO monitoring

Job description

Robotics Technologies LLC is seeking a Senior Functional Consultant for SAP Global Trade Services (GTS) to provide L2/L3 application maintenance for our live trade landscape. You will keep GTS processes stable and compliant, resolve incidents within SLA, and drive improvements across import/export operations.

You will support all GTS sub-modules, mentor juniors, coordinate with ABAP/Basis teams, and contribute to regulatory updates and audits.