Senior SAP GTS Consultant - Global Trade Compliance Lead

Robotic Technologies Automation; Minneapolis (MN); Vor Ort; USD 120.000 - 160.000; Vollzeit

Zusammenfassung

Robotic Technologies Automation in Minneapolis, MN seeks a Senior Functional Consultant for SAP GTS to provide L2/L3 support and drive stability, compliance, and continuous improvement across the trade landscape. You will handle incidents, changes, and enhancements as a subject matter expert for import/export operations.

The role requires deep SAP GTS knowledge across sub-modules, LTSDs, and preference management, with production support experience and strong communication skills.

Qualifikationen

• Bachelor’s degree in Engineering, Supply Chain, IT, or a related field.
• Minimum 12 years of relevant experience in SAP functional consulting, with significant depth in SAP GTS.
• Hands-on experience across all GTS sub-modules: Compliance Management, Customs Management, Risk Management, and Electronic Communication Management.
• In-depth knowledge of LTSDs and the preference management process.
• Hands-on experience in import and export processing in a live production environment.
• Proven experience in application maintenance and support, with incident, problem, and change management.
• Experience working with SLAs and ticketing tools (ITSM, Jira, or similar).
• Strong understanding of international trade regulations, customs, and export controls.
• Strong communication, documentation, and stakeholder management skills.

Aufgaben

• Provide L2/L3 support for SAP GTS, resolving incidents, service requests, and problem tickets within agreed SLAs.
• Perform root cause analysis for recurring issues and implement permanent fixes.
• Support all GTS sub-modules: Compliance Management, Customs Management, Risk Management, and Electronic Communication Management.
• Monitor batch jobs, interfaces, and master data replication, and fix failures proactively.
• Create and maintain support documentation and SOPs.
• Mentor junior consultants and support knowledge transfer and user training.
• Suggest process improvements and automation to reduce ticket volumes.

Kenntnisse

SAP GTS

SLA management

Incident & change mgmt

Documentation

Communication

Ausbildung

Bachelor’s degree in Engineering, Supply Chain, IT, or related field

Tools

Jira

ABAP debugging

IDocs

Jobbeschreibung

Robotic Technologies Automation in Minneapolis, MN seeks a Senior Functional Consultant for SAP GTS to provide L2/L3 support and drive stability, compliance, and continuous improvement across the trade landscape. You will handle incidents, changes, and enhancements as a subject matter expert for import/export operations.

The role requires deep SAP GTS knowledge across sub-modules, LTSDs, and preference management, with production support experience and strong communication skills.