Senior SAP Analytics Cloud Support Engineer

Socket.dev; Herndon (VA); On-site; USD 92,000 - 199,000; Full time

Job summary

SAP NS2 Secure Cloud Support is hiring a SAP Analytics Cloud (SAC) NS2 Support Engineer. You will deliver expert-level SAC customer support, drive proactive improvement, and collaborate with cross-functional teams to resolve complex SAC issues in secure environments.

The role requires 5-8+ years of experience with SAC, data connectivity, planning, and dashboards, plus a Bachelor or Master in a relevant field. US citizenship is required for security clearance. Washington DC area preferred.

Qualifications

• 5-8+ years of experience implementing, administering, or troubleshooting enterprise software applications.
• Hands-on experience with SAP Analytics Cloud, including support, administration, implementation, or customer-facing troubleshooting.
• Experience with BI and analytics workflows, data modeling, data integration, and live data connectivity.

Responsibilities

• Deliver Core Customer Support for SAP Analytics Cloud in secure environments.
• Proactive support, issue deflection, and knowledge sharing to improve customer outcomes.
• Continuously learn SAC features, releases, and administration patterns to serve customers effectively.

Skills

SAC expertise

Dashboard troubleshooting

Data connectivity

Security administration

Live data connectivity

Education

Bachelor/Master in Science/Tech/Business

Tools

SAP Analytics Cloud

SAP BW/HANA

S4HANA

Job description

SAP NS2 Secure Cloud Support is hiring a SAP Analytics Cloud (SAC) NS2 Support Engineer. You will deliver expert-level SAC customer support, drive proactive improvement, and collaborate with cross-functional teams to resolve complex SAC issues in secure environments.

The role requires 5-8+ years of experience with SAC, data connectivity, planning, and dashboards, plus a Bachelor or Master in a relevant field. US citizenship is required for security clearance. Washington DC area preferred.