About the Role
Our client, a prominent service provider in the industrial and commercial cleaning sector, is seeking an experienced Senior Sanitation Operations Manager for their operations in Klerksdorp . This role demands a strategic thinker with a hands‑on approach to manage and elevate sanitation standards across a portfolio of diverse client facilities. You will be responsible for overseeing sanitation teams, ensuring compliance with stringent health and safety regulations, optimizing operational efficiency, and fostering strong client relationships. The ideal candidate will have a proven track record in managing large-scale cleaning operations, a deep understanding of sanitation best practices, and exceptional leadership capabilities. This hybrid role offers the chance to be involved in both on‑site management and strategic planning, contributing significantly to the company's success and reputation in the North West province. You will be instrumental in driving continuous improvement and maintaining our client’s commitment to delivering pristine and safe environments.
Key Responsibilities
- Oversee the day-to-day sanitation operations across multiple client sites in and around Klerksdorp , ensuring consistent quality and service delivery.
- Develop, implement, and refine sanitation strategies, protocols, and best practices to meet and exceed industry standards and client expectations.
- Manage, train, and motivate a team of cleaning supervisors and staff, fostering a culture of excellence and safety.
- Conduct regular site audits and inspections to ensure compliance with health, safety, and environmental regulations, as well as company policies.
- Manage budgets, inventory of cleaning supplies, and equipment, ensuring cost-effectiveness and optimal resource allocation.
- Serve as a key point of contact for major clients, addressing concerns, providing updates, and ensuring high levels of satisfaction.
- Analyze operational data to identify trends, inefficiencies, and opportunities for improvement, implementing corrective actions as needed.
- Ensure all staff are adequately trained on the safe and effective use of cleaning chemicals, equipment, and PPE.
- Collaborate with the sales and account management teams to develop proposals and solutions for new and existing clients.
- Maintain comprehensive records of operations, performance metrics, staff training, and incident reports.
Requirements
- Minimum of 5 years of experience in sanitation management, cleaning operations, or facilities management, with at least 2 years in a supervisory or managerial role.
- Demonstrable knowledge of cleaning chemicals, equipment, sanitation techniques, and best practices.
- Thorough understanding of health, safety, and environmental regulations within the South African context.
- Proven leadership and team management skills, with the ability to inspire and guide staff.
- Strong analytical, problem-solving, and decision‑making capabilities.
- Excellent organizational and project management skills.
- Effective communication and interpersonal skills, capable of building rapport with clients and staff.
- Proficiency in Microsoft Office Suite and experience with operational management software.
- Willingness to travel regularly to client sites within the Klerksdorp region and surrounding areas.
- A relevant qualification in facility management, operations, or a related field is advantageous.
Benefits
- A competitive annual salary of ZAR.
- Hybrid work model, balancing on‑site operational needs with strategic planning.
- Opportunity for significant career growth within a reputable organization.
- Exposure to diverse industrial and commercial cleaning challenges.
- Comprehensive training and professional development opportunities.
- Directly contribute to ensuring safe and hygienic environments for a broad client base.