Commercial Cleaning Manager

Placements24; United States; Hybrid; USD 25,000 - 40,000; Full time

Benefits offered by this job

Medical aid

Retirement fund

Job summary

Placements24 is seeking an experienced Commercial Cleaning Manager to lead operations in Klerksdorp, North West. This hybrid role combines on-site supervision of cleaning teams with remote administrative duties, scheduling, and reporting.

You will develop cleaning strategies, manage budgets, ensure health and safety compliance, and maintain strong client relationships across offices, retail spaces, and hospitality venues.

Qualifications

• Minimum of 5 years of experience in commercial cleaning management or a similar supervisory role.
• Proven track record of successfully managing cleaning operations and teams.
• In-depth knowledge of cleaning techniques, equipment, chemicals, and safety protocols.
• Excellent leadership, communication, and customer service skills.
• Strong organizational and problem-solving abilities.
• Ability to develop and manage budgets effectively.
• Familiarity with health and safety legislation relevant to the cleaning industry.
• Proficiency in using cleaning management software and standard office applications.

Responsibilities

• Oversee all aspects of commercial cleaning operations, including staffing, scheduling, supply management, and quality control.
• Develop and implement effective cleaning strategies and procedures to meet client needs and contractual obligations.
• Supervise, train, and mentor cleaning teams, ensuring they adhere to company policies, safety standards, and quality expectations.
• Conduct regular site inspections to monitor cleaning quality, identify areas for improvement, and address any deficiencies promptly.
• Manage client relationships, ensuring high levels of satisfaction and addressing any concerns or requests professionally.
• Develop and manage the cleaning department's budget, controlling costs and optimizing resource allocation.
• Ensure compliance with all health, safety, and environmental regulations, including proper handling of cleaning chemicals and equipment.
• Recruit, onboard, and retain qualified cleaning staff.
• Analyze performance data and generate reports on operational efficiency, team productivity, and client feedback.
• Collaborate with sales and operations departments to ensure seamless service delivery.

Skills

Leadership

Communication

Customer service

Budgeting

Safety procedures

Problem-solving

Scheduling software

Travel flexibility

Tools

Cleaning management software

Microsoft Office

Job description

About the Role

Our client, a dynamic commercial cleaning service provider, is looking for an experienced Commercial Cleaning Manager to lead their operations in **Klerksdorp, North West**. This hybrid position requires you to be actively involved on-site managing teams and client relationships, while also utilizing remote capabilities for administrative tasks, scheduling, and reporting. You will be responsible for ensuring the highest standards of cleanliness and customer satisfaction across a diverse portfolio of commercial properties, including offices, retail spaces, and hospitality venues. The ideal candidate is a strong leader with excellent communication skills, a deep understanding of cleaning operations, and a proven ability to motivate and manage cleaning staff effectively.

Key Responsibilities

• Oversee all aspects of commercial cleaning operations, including staffing, scheduling, supply management, and quality control.
• Develop and implement effective cleaning strategies and procedures to meet client needs and contractual obligations.
• Supervise, train, and mentor cleaning teams, ensuring they adhere to company policies, safety standards, and quality expectations.
• Conduct regular site inspections to monitor cleaning quality, identify areas for improvement, and address any deficiencies promptly.
• Manage client relationships, ensuring high levels of satisfaction and addressing any concerns or requests professionally.
• Develop and manage the cleaning department's budget, controlling costs and optimizing resource allocation.
• Ensure compliance with all health, safety, and environmental regulations, including proper handling of cleaning chemicals and equipment.
• Recruit, onboard, and retain qualified cleaning staff.
• Analyze performance data and generate reports on operational efficiency, team productivity, and client feedback.
• Collaborate with sales and operations departments to ensure seamless service delivery.

Requirements

• Minimum of 5 years of experience in commercial cleaning management or a similar supervisory role.
• Proven track record of successfully managing cleaning operations and teams.
• In-depth knowledge of cleaning techniques, equipment, chemicals, and safety protocols.
• Excellent leadership, communication, and customer service skills.
• Strong organizational and problem-solving abilities.
• Ability to develop and manage budgets effectively.
• Familiarity with health and safety legislation relevant to the cleaning industry.
• Proficiency in using cleaning management software and standard office applications.
• Willingness to travel to various client sites within the **Klerksdorp, North West** area and perform on-site duties.
• Must be able to work a flexible schedule, including occasional evenings or weekends, to meet operational needs.

Benefits

Our client offers a competitive salary, performance-based bonuses, and a comprehensive benefits package including medical aid and retirement fund contributions. This hybrid role provides a balance of on-site engagement and remote administrative flexibility. You will have the opportunity to shape the cleaning standards for numerous businesses in **North West**. Join a growing company committed to providing exceptional cleaning services and investing in its employees' development.