Senior Salesforce Technical Lead

Discord Inc.; San Francisco (CA); On-site; USD 192,000 - 216,000; Full time

Benefits offered by this job

Equity

Relocation assistance

Job summary

Discord Inc. seeks an experienced Senior Salesforce Technical Lead to guide the architecture, design, and development of Salesforce solutions across Ad Sales.

You will drive the Ad Sales roadmap, lead integration projects, and ensure ITGC/SOX readiness while collaborating with Technical PMs and RevOps. You will own DevOps standards, manage multiple integrations (MuleSoft, HubSpot/Asana), and mentor a 3rd party development team.

Qualifications

• 6+ years of hands‑on Salesforce development with Sales Cloud focus.
• Proficient with APEX, Lightning Web Components, Visualforce, and declarative tools.
• Experience supporting Ad Sales workflows from inception to delivery.
• Proven experience architecting integrations using REST/SOAP APIs and middleware.
• Strong knowledge of SDLC, ITGC, DevOps, and CI/CD in Salesforce environments.
• Excellent cross‑functional communication ability and teamwork.
• Familiarity with Jira for sprint tracking and incident/change management.
• Experience with version control in Salesforce workflows (Copado/Gearset/SFDX).
• Experience with environment management and data migration tools like Data Loader.

Responsibilities

• Lead architecture, design, and development of Salesforce solutions across Ad Sales (Sales Cloud).
• Create and execute the Ad Sales Roadmap; drive delivery of 2026 priority items.
• Lead 3rd party development teams and coordinate with MuleSoft for integrations.
• Architect Salesforce and middleware integrations via REST/SOAP APIs; translate business requirements into scalable solutions.
• Manage AppExchange apps and HubSpot/Asana integrations; ensure ITGC and SOX readiness.
• Identify technical debt and coordinate remediation efforts.
• Own end‑to‑end DevOps standards: coding standards, CI/CD pipelines, deployment trackers, SDLC/ITGC compliance.
• Troubleshoot and provide L2/L3 support across Salesforce platform.
• Maintain technical design docs in Google Drive and Confluence.
• Collaborate with Technical PM and RevOps to align solutions with business goals.

Skills

Sales Cloud

APEX

LWC

Visualforce

Declarative tools

Flows

Process Builder

CI/CD

DevOps

Jira

Git

SFDX

Education

Salesforce Certification: Platform Developer II

Salesforce Application Architect certification

Tools

MuleSoft

Jira Service Manager

Copado

Gearset

SFDX-based pipelines

Data Loader

Job description

We are seeking an experienced Senior Salesforce Technical Lead to join Discord's Business Systems team. In this role, you will lead the architecture, design, and development of Salesforce solutions across Ad Sales. You will partner closely with the Technical PM, business stakeholders, and cross‑functional teams to deliver scalable, high‑quality Salesforce solutions that power Discord's core business operations.

What you’ll be doing

• Lead the architecture, design, and development of Salesforce solutions across Ad Sales (Sales Cloud).
• Create and execute the Ad Sales Roadmap; drive delivery against 2026 priority items including platform enhancements, new feature builds, and ongoing maintenance.
• Lead the 3rd party development team by establishing technical direction, conducting code reviews, and collaborating with the MuleSoft team on developing and maintaining integrations.
• Architect Salesforce and middleware integrations via REST/SOAP APIs and MuleSoft; partner with the Technical PM and RevOps to translate business requirements into robust, scalable solutions.
• Manage AppExchange apps and HubSpot/Asana integrations; ensure ITGC and SOX audit readiness across all platform changes and deployments.
• Proactively identify technical debt and coordinate remediation efforts.
• Own end‑to‑end DevOps standards for the team: define coding standards, manage CI/CD pipelines and deployment trackers, and ensure SDLC/ITGC compliance across all phases of the sprint/dev cycle.
• Step in to troubleshoot and diagnose critical issues when they arise.
• Provide L2 (Incident and Problem Management) and L3 (Bug Fixes and Minor Enhancements) technical support across the Salesforce platform, ensuring timely resolution and minimal business disruption.
• Maintain technical design documents and platform documentation in Google Drive and Confluence.

What you should have

• 6+ years of hands‑on Salesforce development experience with a focus on Sales Cloud, and a proven track record of delivering successful projects.
• Highly proficient with APEX, Lightning Web Components (LWC), Visualforce, and Salesforce's declarative tools (Flows, Process Builder, Validation Rules).
• Experience supporting Ad Sales workflows right from inception to delivery.
• Proven experience architecting integrations using REST/SOAP APIs, Middleware, and tools like MuleSoft or similar platforms.
• Deep knowledge of SDLC, ITGC, DevOps, and CI/CD pipelines within a Salesforce environment.
• Strong communication skills with the ability to work across technical and non‑technical team members.
• Experience with Agile/Scrum methodology, including sprint planning, standups, and retrospectives; proficient with Jira for sprint tracking and backlog management, and Jira Service Manager (JSM) for incident tracking and change management.
• Proficient with version control using Git, including branching strategies, pull requests, and code reviews within a Salesforce development workflow (e.g., Copado, Gearset, or SFDX‑based pipelines).
• Experience with Salesforce environment management (sandbox strategy, release management) and data migration tools (Data Loader, Bulk API).

Preferred Qualifications

• Familiarity with the Quote‑to‑Cash cycle in Salesforce, including CPQ, product configuration, pricing rules, quote templates, and approval workflows.
• Salesforce Platform Developer II or Application Architect certification.
• Experience with HubSpot and Asana integrations within a Salesforce ecosystem.
• Familiarity with Ad Sales platforms and media industry workflows.
• Prior experience in an AMS (Application Managed Services) delivery model.
• Experience in a high‑growth technology company supporting business‑critical Salesforce environments.

Candidates must reside in or be willing to relocate to the San Francisco Bay Area (Alameda, Contra Costa, Marin, Napa, San Francisco, San Mateo, Santa Clara, Solano, and Sonoma counties). Relocation assistance may be available.

The US base salary range for this full‑time position is $192,000 to $216,000 + equity + benefits. Our salary ranges are determined by role and level. Within the range, individual pay is determined by additional factors, including job‑related skills, experience, and relevant education or training. Please note that the compensation details listed in US role postings reflect the base salary only, and do not include equity, or benefits.

Discord is committed to inclusion and providing reasonable accommodations during the interview process. We want you to feel set up for success, so if you are in need of reasonable accommodations, please let your recruiter know.