Senior Salesforce Technical Lead

EngineersOfAI; San Francisco (CA); On-site; USD 180,000 - 240,000; Full time

Job summary

Discord seeks a Senior Salesforce Technical Lead to drive architecture, design, and delivery of Salesforce solutions across Ad Sales. You will lead the roadmap, oversee MuleSoft integrations, and coordinate with Technical PM and RevOps to translate business needs into scalable systems.

You’ll manage DevOps standards, software lifecycle governance, and ensure SOX/audit readiness while partnering with cross-functional teams to support ongoing platform improvements.

Qualifications

• 6+ years of Salesforce development, focusing on Sales Cloud delivery.
• Proficient with APEX, LWC, Visualforce, and declarative tools.
• Experience architecting REST/SOAP integrations and middleware like MuleSoft.
• Strong SDLC, ITGC, and DevOps experience in Salesforce environments.
• Excellent cross-functional communication across technical and non-technical teams.
• Familiar with Agile/Scrum, Jira, and Jira Service Manager for incidents and changes.
• Knowledge of Quote-to-Cash (CPQ, pricing, templates) is a plus.
• Version control with Git and Salesforce pipelines (Copado/Gearset/SFDX).

Responsibilities

• Lead architecture, design, and development of Salesforce solutions across Ad Sales (Sales Cloud).
• Create and execute the Ad Sales Roadmap including platform enhancements and new features.
• Oversee 3rd party development and integrations with MuleSoft and internal teams.
• Architect Salesforce and middleware integrations via REST/SOAP APIs with stakeholders.
• Manage AppExchange apps and HubSpot/Asana integrations and ensure audit readiness.
• Identify technical debt and coordinate remediation efforts across the team.
• Own DevOps standards: CI/CD pipelines, coding standards, and SDLC governance.
• Provide L2/L3 support for Salesforce platform incidents and fixes.
• Maintain design docs and platform docs in Drive/Confluence.

Skills

Salesforce Sales Cloud

APEX

LWC

Visualforce

Declarative Tools

REST API

SOAP API

MuleSoft

DevOps

CI/CD

Jira

ITGC / SOX

Git

Data Migration

Education

Bachelor's degree in CS/Software Engineering

Tools

MuleSoft

Copado

Gearset

SFDX pipelines

Git

Data Loader

HubSpot

Asana

Job description

Discord has a highly engaged community of millions of daily active users who use the platform for many different reasons, but there’s one thing that nearly everyone does: play video games. Discord plays a uniquely important role in the future of gaming, and we are focused on making it easier and more fun for people to hang out before, during, and after playing games.

We are seeking an experienced Senior Salesforce Technical Lead to join Discord's Business Systems team. In this role, you will lead the architecture, design, and development of Salesforce solutions across Ad Sales. You will partner closely with the Technical PM, business stakeholders, and cross-functional teams to deliver scalable, high-quality Salesforce solutions that power Discord's core business operations.

What you’ll be doing

• Lead the architecture, design, and development of Salesforce solutions across Ad Sales (Sales Cloud).
• Create and execute the Ad Sales Roadmap; drive delivery against 2026 priority items including platform enhancements, new feature builds, and ongoing maintenance.
• Lead the 3rd party development team by establishing technical direction, conducting code reviews, and collaborating with the MuleSoft team on developing and maintaining integrations.
• Architect Salesforce and middleware integrations via REST/SOAP APIs and MuleSoft; partner with the Technical PM and RevOps to translate business requirements into robust, scalable solutions.
• Manage AppExchange apps and HubSpot/Asana integrations; ensure ITGC and SOX audit readiness across all platform changes and deployments.
• Proactively identify technical debt and coordinate remediation efforts.
• Own end-to-end DevOps standards for the team: define coding standards, manage CI/CD pipelines and deployment trackers, and ensure SDLC/ITGC compliance across all phases of the sprint/dev cycle.
• Step in to troubleshoot and diagnose critical issues when they arise.
• Provide L2 (Incident and Problem Management) and L3 (Bug Fixes and Minor Enhancements) technical support across the Salesforce platform, ensuring timely resolution and minimal business disruption.
• Maintain technical design documents and platform documentation in Google Drive and Confluence.

What you should have

• 6+ years of hands-on Salesforce development experience with a focus on Sales Cloud, and a proven track record of delivering successful projects.
• Highly proficient with APEX, Lightning Web Components (LWC), Visualforce, and Salesforce's declarative tools (Flows, Process Builder, Validation Rules).
• Experience supporting Ad Sales workflows right from inception to delivery.
• Proven experience architecting integrations using REST/SOAP APIs, Middleware, and tools like MuleSoft or similar platforms.
• Deep knowledge of SDLC, ITGC, DevOps, and CI/CD pipelines within a Salesforce environment.
• Strong communication skills with the ability to work across technical and non-technical team members.
• Experience with Agile/Scrum methodology, including sprint planning, standups, and retrospectives; proficient with Jira for sprint tracking and backlog management, and Jira Service Manager (JSM) for incident tracking and change management.
• Familiarity with the Quote-to-Cash cycle in Salesforce, including CPQ, product configuration, pricing rules, quote templates, and approval workflows.
• Proficient with version control using Git, including branching strategies, pull requests, and code reviews within a Salesforce development workflow (e.g., Copado, Gearset, or SFDX-based pipelines).
• Experience with data migration tools and processes, including Salesforce Data Loader, Bulk API, and data validation and cleansing strategies for large-scale data imports and exports.
• Strong understanding of Salesforce environment management, including sandbox strategy (Developer, Partial, Full), scratch orgs, change set deployments, and release management processes.

Preferred Qualifications

• Salesforce Platform Developer II or Application Architect certification.
• Experience with HubSpot and Asana integrations within a Salesforce ecosystem.
• Familiarity with Ad Sales platforms and media industry workflows.
• Prior experience in