Senior Salesforce Solution Architect — Remote

Ctdev; New York (NY); Hybrid; USD 37,000 - 75,000; Full time

Job summary

Customertimes, a global digital engineering, product development, and technology consulting company headquartered in New York, seeks a Salesforce Solution Architect to lead end-to-end design and delivery across Service Cloud, Life Sciences/Health Cloud, Data Cloud, and MuleSoft integrations. This senior, client-facing role requires discovery leadership and architecture governance.

The position is fully remote with no travel, and the expected location is India (Remote).

Qualifications

• 8+ years Salesforce experience with 3+ years in a Solution Architect, Technical Lead, or Architecture role.
• Hands-on knowledge of Salesforce data modeling, security, and automation (Flows).
• Experience with Apex and Lightning Web Components.
• Experience delivering solutions across Service Cloud and Life Sciences/Health Cloud.
• Strong integration design with APIs and event-driven patterns.
• Experience producing and maintaining solution documentation for technical and non-technical stakeholders.
• Experience supporting Agile delivery and leading implementation.
• Strong client-facing, exec-ready communication.

Responsibilities

• Implement end-to-end solution architecture aligned to business outcomes, platform standards, and security requirements.
• Lead client-facing discovery workshops and translate requirements into designs.
• Own solution documentation including architecture diagrams and data flows.
• Define integration architecture across Salesforce and external systems.
• Partner with MuleSoft/integration teams on API-led connectivity and monitoring.
• Support presales scoping and high-level estimates and roadmap.
• Provide technical leadership across delivery teams and ensure quality gates.
• Support regulated life sciences delivery needs such as validation readiness and change control.
• Drive environment strategy and deployment readiness.

Skills

Salesforce platform

Apex/LWC

Data modeling

Security architecture

Integration patterns

Client-facing

CI/CD

Tools

MuleSoft

Git

Copado

Azure DevOps

GitHub Actions

Job description

Customertimes, a global digital engineering, product development, and technology consulting company headquartered in New York, seeks a Salesforce Solution Architect to lead end-to-end design and delivery across Service Cloud, Life Sciences/Health Cloud, Data Cloud, and MuleSoft integrations. This senior, client-facing role requires discovery leadership and architecture governance.

The position is fully remote with no travel, and the expected location is India (Remote).