Senior Salesforce Service Cloud Architect

Capgemini

Bellevue (AL)

On-site

USD 82,000 - 193,000

Full time

12 days ago

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Job summary

Capgemini seeks a Salesforce Solution Architect focused on Service Cloud to join our DCX team. You will own the Salesforce architecture, including data model, security, environment, DevOps, integrations, analytics, and roadmap updates, while leading governance groups and ensuring high-quality design.

With 5+ years of Salesforce implementation experience and Service Cloud/Experience Cloud certifications, you will design scalable solutions, document high-level and low-level designs, and evaluate

Qualifications

At least 5 years of Salesforce implementation experience as a Solutions Architect.
Salesforce certifications (Service Cloud, Experience Cloud).

Responsibilities

Overall accountability of the Salesforce architecture including data model, security, environment, DevOps, integrations, analytics, and roadmap updates.
Lead Salesforce governance groups and design reviews, ensuring quality and alignment with standards.
Lead high level technical design for Salesforce changes and enhancements, adhering to standards.
Produce high quality documentation and oversee low level designs.
Design scalable, high performing Salesforce solutions and evaluate third-party options when appropriate.
Create High Level Designs and documentation from business requirements; may involve Revenue Cloud.

Skills

Solutions Architect

Stakeholder leadership

Tools

Salesforce

Service Cloud

Experience Cloud

Job description

With 5+ years of Salesforce implementation experience and Service Cloud/Experience Cloud certifications, you will design scalable solutions, document high-level and low-level designs, and evaluate

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