Senior Salesforce Program Lead

United States Digital Space LLC; United States; Remote; USD 130,000 - 170,000; Full time

Job summary

United States Digital Space LLC is seeking an experienced Senior Salesforce Project Manager to lead end-to-end project lifecycles, from planning through closure, across Sales Cloud, Service Cloud, and CPQ. You will collaborate with stakeholders, coordinate across admins, developers, architects, and vendors, and manage plans, budgets, risks, and governance to ensure success and adoption.

You will drive reporting, manage people, and ensure alignment with security standards, while delivering value

Qualifications

• Bachelor’s degree in computer science, business, information systems, or related field.
• 10+ years of project management experience, with at least 5 years managing Salesforce projects.
• Strong knowledge of Salesforce ecosystem (Sales Cloud, Service Cloud, Marketing Cloud, CPQ).
• Experience with Agile and Waterfall methodologies; PMP or Scrum Master certification is a plus.
• Salesforce certifications (Administrator, Platform App Builder, or Project Manager/Consultant).
• Excellent stakeholder management, communication, and presentation skills.
• Strong problem-solving skills with ability to manage competing priorities in a fast-paced environment.

Responsibilities

• Lead end-to-end Salesforce project lifecycle, including planning, execution, monitoring, and closure.
• Collaborate with business stakeholders to define project scope, requirements, timelines, and deliverables.
• Coordinate with Salesforce admins, developers, architects, and third-party vendors to ensure seamless execution.
• Develop and maintain detailed project plans, including resource allocation, budgets, risks, and issue tracking.
• Facilitate Agile ceremonies (daily stand-ups, sprint planning, retrospectives) and ensure adherence to project methodology.
• Manage change requests, ensuring impact analysis and approvals are properly handled.
• Ensure compliance with Salesforce best practices, governance, and security standards.
• Provide regular status updates and executive-level reporting on project progress, risks, and dependencies.
• Drive user adoption by supporting training, change management, and stakeholder communications.
• Act as the escalation point for project-related issues and work to resolve them quickly.
• Support post-go-live hyper care, triage production defects, and manage enhancement requests within a structured release management cycle.

Skills

Salesforce

Project management

Stakeholder management

Agile

Waterfall

Change management

Governance & security

Reporting & analytics

Training & enablement

Vendor management

Release management

Contract management

Communication

Presentation skills

Problem-solving

Education

Bachelor’s degree in computer science, Business, Information Systems, or related field

MBA preferred

Tools

JIRA

Asana

MS Project

NetSuite

Copado

Job description

United States Digital Space LLC is seeking an experienced Senior Salesforce Project Manager to lead end-to-end project lifecycles, from planning through closure, across Sales Cloud, Service Cloud, and CPQ. You will collaborate with stakeholders, coordinate across admins, developers, architects, and vendors, and manage plans, budgets, risks, and governance to ensure success and adoption.

You will drive reporting, manage people, and ensure alignment with security standards, while delivering value