Senior Salesforce Product Manager

ZipStaff Inc.; Irving (TX); Remote; USD 140,000 - 190,000; Part time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

401(k) + 401(k) matching

Paid time off

Referral Program

Job summary

ZipStaff is seeking a Senior Salesforce Product Manager for Health Cloud Claims to lead vision, strategy, and roadmaps for three claims lines (Commercial, Medicaid, Medicare). This is a senior product role, not a Salesforce admin or BA.

The position is remote in the U.S. with EST hours and is a W2 contract through ZipStaff. You will collaborate with stakeholders, drive discovery, and align with IT and delivery teams to realize value.

Qualifications

• 8+ years in senior product management roles.
• Healthcare insurance claims end-to-end.
• Salesforce including Health Cloud.
• Salesforce certifications: Administrator or Business Analyst.
• Résumé shows you started at step one with vision, strategy and roadmap.
• Requirements, discovery and stakeholder management.
• Agile, Scrum and SAFe product practices.
• OKRs and value measurement.

Responsibilities

• Define product vision, mission, strategy, and roadmap from scratch.
• Sequence, prioritize, and drive epics across Commercial, Medicaid, Medicare.
• Partner with business stakeholders on objectives and OKRs.
• Run discovery: interviews, research, and current-state analysis.
• Document requirements and future-state processes for Product Owner and IT.
• Collaborate with Architecture, Engineering, UX, and Agile delivery on options.
• Translate strategy into features, outcomes, and success criteria.
• Align other product managers and interface with other claims systems.
• Coordinate release readiness and adoption.
• Track value realization and adjust roadmap from results and analytics.

Skills

Salesforce Health Cloud

Healthcare claims

Product strategy

Stakeholder management

Agile / SAFe

Education

Salesforce Administrator

Salesforce Business Analyst

Job description

Job Title: Senior Salesforce Product Manager – Health Cloud Claims

Location: Remote (U.S. — must work EST hours)

Employment Type: Contract (W2 through ZipStaff — No C2C or 1099)

About the Opportunity

ZipStaff is seeking a Senior Salesforce Product Manager for claims platforms at a major healthcare payer. The team covers three claims lines: Commercial (in production), Medicaid (in production), and Medicare (not yet live), with monthly production updates. Workflows differ by line. You will step in at step one on work that is not yet built: product vision, strategy, roadmap, and the handoff to other product managers and claims systems. This is a senior product seat — not a Salesforce admin role and not a ticket-writing BA role.

What You'll Do

• Define and communicate product vision, mission, strategy, and roadmap from a blank start.
• Sequence, prioritize, and drive epics across Commercial, Medicaid, and Medicare claims.
• Partner with business stakeholders on objectives and OKRs.
• Run discovery: interviews, research, and current-state analysis.
• Document requirements, user needs, and future-state processes, including process flows for the Product Owner and IT.
• Collaborate with Business, Architecture, Engineering, UX, and Agile delivery on solution options.
• Translate strategy into features, outcomes, and success criteria.
• Align other product managers and interface with other claims systems.
• Coordinate release readiness and adoption.
• Track value realization and adjust the roadmap from results and analytics.

Required Qualifications

• 8+ years in product management, product strategy, or a closely related product role at a senior level.
• Healthcare insurance claims — end-to-end, across payer operations.
• Salesforce, including Salesforce Health Cloud.
• A Salesforce certification the manager will accept: Salesforce Administrator, or Salesforce Business Analyst. Other certs will not be considered.
• A résumé that shows you joined a project at step one and built the vision, strategy, and roadmap — not only an in-flight backlog.
• Requirements, discovery, and stakeholder management.
• Agile, Scrum, and SAFe product practices.
• OKRs and value measurement.

Preferred Qualifications

• Commercial, Medicaid, and Medicare claims workflows (they are not the same).
• Enterprise digital transformation.
• Analytics used to set roadmap priority.

Benefits

• Health Insurance.
• Dental Insurance.
• Vision Insurance.
• 401(k) + 401(k) matching.
• Paid time off.
• Referral Program.

About ZipStaff

ZipStaff partners with leading organizations to connect skilled technology professionals with high-impact contract opportunities. We focus on quality matches, clear communication, and long-term success for candidates and clients.