Senior Salesforce Platform Engineer

Amplitude; San Francisco (CA); On-site; USD 160,000 - 240,000; Full time

Benefits offered by this job

Equity

Benefits

Job summary

Amplitude is seeking a Senior Salesforce Platform Engineer to own end-to-end visibility of the Salesforce GTM stack, including CPQ, data governance, and integrations. You will partner with Sales, GTM Operations, Finance, and Product teams to deliver well-governed solutions across Salesforce and connected platforms.

The role requires strong Salesforce administration, CPQ experience, Apex, and integration know-how, with a path to lead initiatives end-to-end.

Qualifications

• 5+ years of Salesforce administration including CPQ in production revenue org.
• Experience with Sales Cloud and CPQ, pricing rules, and quote-to-contract-to-order handoff.
• Experience writing Apex and reading/troubleshooting existing code.
• Foundational knowledge of Visualforce, LWC, SOQL/SOSL, and platform limits.
• Experience integrating Salesforce with third‑party tools via connectors or middleware.
• Strong customer service orientation.
• Certified Salesforce Administrator or equivalent experience.
• Bachelor's degree in Information Systems, Computer Science, Business Administration, or related field (or equivalent practical experience).

Responsibilities

• Administer and configure Salesforce, troubleshoot, maintain and test.
• Optimize CPQ, pricing, quoting, and opportunity workflows for quote-to-cash.
• Serve as escalation point for Salesforce issues, drive root cause fixes.
• Collaborate with stakeholders across RevOps and Salesforce ecosystem.
• Define and implement Salesforce SOPs: field hygiene, data retention, integrations, permissions.
• Audit systems and perform health checks for data quality.
• Manage pre-production and production environments, deploy changes with devops tools.
• Own license allocation and monitor storage against org limits.
• Build integrations and data flows between Salesforce and external systems.
• Create system documentation and support release planning and UAT.
• Contribute to roadmap initiatives from design to deployment.
• Stay current with Salesforce platform changes and recommend features.

Skills

Salesforce Administration

Salesforce CPQ

Apex development

Sales Cloud

Integration experience

Customer service

Salesforce certification

Education

Bachelor's degree in Information Systems/CS/Business

Tools

Apex

Visualforce

Lightning Web Components

SOQL/SOSL

GitHub

Copado

Job description

the company is the leading AI analytics platform, helping over 4,700 customers—including Atlassian, Burger King, NBCUniversal, and Square—build better products and digital experiences. With powerful AI Agents embedded across our platform, teams can analyze, test, and optimize user experiences faster than ever. Ranked #1 across multiple categories in G2's Winter 2026 Report, the company is the best-in-class solution for product, data, and marketing teams. Learn more at the company.com.

As an organization, we deliver for our customers by living our values. We operate from a place of humility, take ownership of problems and successes, approach challenges with a growth mindset, and put our customers at the center of everything we do.

the company's Commitment to Diversity Equity & Inclusion (DEI): the company believes that diversity enables the creation of better products, improves the ability to solve complex problems, and drives more powerful solutions. We strive to create an environment of inclusion—one focused on psychological safety, empathy, and human connection—that will allow employees of all backgrounds to thrive.

the company is looking for a Senior Salesforce Platform Engineer to support the scaling and ongoing evolution of our go-to-market (GTM) systems. You'll own end-to-end visibility into our Salesforce platform, from day-to-day configuration and support to long-term architecture and improvement.

As part of our GTM Engineering team, you’ll partner with Sales, GTM Operations, Finance, Product & Engineering, and GTM leadership to deliver well-governed solutions across Salesforce and connected platforms like CPQ, NetSuite, the company, and Snowflake.

What You'll Do

• Hands‑on platform administration, configuration, troubleshooting, maintenance, testing, upgrades, and user support
• Maintain and optimize CPQ, pricing, quoting, and opportunity workflows to support the quote-to-cash process
• Serve as the escalation line of support for Salesforce, handling escalated issues such as contract, entitlement, and provisioning discrepancies, driving root cause fixes
• Collaborate cross-functionally with business stakeholders, gather requirements independently, and serve as a trusted partner for end users across the RevOps and Salesforce ecosystem.
• Define and implement Salesforce standard operating procedures including but not limited to: field hygiene, data retention, integrations, permission sets, validation rules
• Conduct regular system audits and health checks to proactively identify and resolve data quality issues
• Manage pre-production and production environments, deploy changes using change sets or devops tooling, and ensure integrity of changes made to production systems.
• Own Salesforce license allocation and forecasting, and monitor data storage against org limits
• Build integrations, data flows, and install managed packages between Salesforce and external systems
• Create and maintain system documentation for cross‑team training, and participate in release planning, UAT, and post‑deployment validation
• Contribute as part of the GTM Engineering team to implement roadmap initiatives, working from design through testing and deployment.
• Stay current with Salesforce platform changes and proactively recommend relevant new features or capabilities

Your First Six Months of Impact

• Transition our reactive Salesforce support into an agent supported triage engine
• Define a data retention strategy and identify opportunities to optimize data storage
• Refine Salesforce RBAC for consistency across users and profiles
• Respond to reactive CPQ questions independently

What You'll Bring

• 5+ years of Salesforce administration experience, including hands‑on work with Salesforce CPQ and quote‑to‑cash processes in a production revenue organization
• Hands‑on experience with Salesforce Sales Cloud and a functional understanding of CPQ, pricing rules, and the quote‑to‑contract‑to‑order handoff
• Hands‑on experience writing and maintaining Apex (triggers, classes, batch/schedulable jobs), with the ability to read, troubleshoot, and safely extend existing code
• Foundational knowledge of other Salesforce development concepts (Visualforce, Lightning Web Components, SOQL/SOSL, platform limits)
• Experience integrating Salesforce with third‑party tools via native connectors, managed packages, or integration platforms
• Strong customer service orientation, with a genuine desire to help users work through problems
• Certified Salesforce Administrator or similar experience
• Bachelor's degree in Information Systems, Computer Science, Business Administration, or related field (or equivalent practical experience)

Nice to Have

• Salesforce certifications such as CPQ Specialist, CPQ and Billing Consultant Accredited Professional, or Platform Developer I/II
• Experience supporting Salesforce at a global, publicly traded company under SOX compliance
• Experience with Salesforce CI/CD and release automation (e.g. Copado, GitHub) across sandboxes and production
• Proven ability to lead Salesforce initiatives end to end, from solution design through release management and post‑deployment support

Why This Role

You'll be a key contributor to the systems that power the company's revenue engine, with direct ownership over the stability and scalability of our Salesforce ecosystem. This role offers the chance to work across a modern GTM tech stack and partner closely with stakeholders across the business, all while growing your technical depth in CPQ and quote‑to‑cash architecture.

This role is eligible for equity, benefits and other forms of compensation.

Based on Colorado law, the following details are for individuals who will work for the company in Colorado. Colorado range: $144,000 - $216,000 total target cash (inclusive of bonus or commission)

Based on legislation in New York City, the following details are for individuals who will work for the company in New York City. New York City salary range: $160,000 - $240,000 total target cash (inclusive of bonus or commission)

Based on legislation in California, the following details are for individuals who will work for the company in San Francisco Bay Area of California. Salary range: $160,000 - $240,000 total target cash (inclusive of bonus or commission)

Based on legislation in California, the following details are for individuals who will work for the company in California outside of the San Francisco Bay Area. California salary range: $144,000 - $216,000 total target cash (inclusive of bonus or commission)

Based on legislation in Washington state, the following details are for individuals who will work for the company in Washington state. Washington salary range: $144,000 - $216,000 total target cash (inclusive of bonus or commission)

Based on legislation in Washington state, the following details are for individuals who will work for the company in Washington only: unlimited PTO, 10 to 13 holidays annually (will vary), medical dental and vision PPO and CDHP plans. Finally, a company sponsored 401(k) retirement plan.

By applying for this job, you acknowledge that the company processes your personal data in accordance with the the company Applicant Privacy Notice.

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