Senior Director, Platform Product, Emerging Technology

salesforce.com, inc.; San Francisco (CA); On-site; USD 218,000 - 365,000; Full time

Benefits offered by this job

Time off programs

Medical insurance

Dental insurance

Vision insurance

Mental health support

Paid parental leave

401(k)

Employee stock purchase program

Job summary

Salesforce is seeking a Senior Director, Platform Product Management to shape a lean, high-impact platform team. You will drive a single, sequenced roadmap, translate needs into concrete platform capabilities, and partner with EDD engineers to ship features that scale across the organization.

You are expected to work closely with senior engineers, evangelize adoption, and mentor a growing PM team as the platform evolves. This role is based in San Francisco.

Qualifications

• 10+ years in product management with platform or developer products.
• Experience in developer productivity or tooling.
• Hands-on depth across cloud infra, hosting/compute, CI/CD, data and telemetry.

Responsibilities

• Define the platform product function and intake funnel.
• Consolidate initiatives into a single ruthlessly sequenced roadmap.
• Collaborate with hosting/compute, CI/CD, AI control plane, data, telemetry, ML.
• Maintain a single view of projects and reduce duplication.
• Drive adoption and deliver real value for platform initiatives.
• Run discovery interviews with platform use-case owners.
• Mentor PMs and raise technical fluency within the team.

Skills

10+ years product management

Platform/product leadership

Developer tooling experience

Executive communication

Cloud infrastructure familiarity

Intake and roadmap processes

Education

Bachelor's in CS or similar

Tools

CI/CD tooling

Containerization (Docker/Kubernetes)

Observability tooling

Job description

Job Category

Product

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

The Experience

Emerging Technology finds high leverage opportunities within DET and supports 0 to 1 initiatives across the enterprise. The DET platform is the connective tissue underneath all of it, and right now it is missing the one thing that makes engineering effort compound: product vision and support.

We are hiring a Senior Director, Platform Product Management to build and lead a small, nimble product team for our platform. The vision is simple: a lean group that drives requirements, sets priorities, and evangelizes new platform capabilities across the org. Our Engineering, Development & Delivery (EDD) partners own all the engineering that brings those capabilities to life. Right now those capabilities exist as powerful but scattered building blocks. Your job is to shape them into a comprehensive platform. You will run continuous discovery with the teams who use the platform, translate their needs into a single sequenced roadmap, and work shoulder to shoulder with EDD engineers to ship.

This is a builder role. You need to be technical enough to earn trust with senior engineers (challenge scope, reason about architecture, cut through the noise) and strategic enough to rally the org around a clear plan without owning the engineers who execute it. Adoption is core to the job: advertising a service and waiting for uptake is not a strategy. You will own the "what's in it for me" narrative and get partner teams to commit to real adoption.

What You'll Actually Be Doing

• Building the platform product function: Defining how the platform decides what to build, for whom, and in what order. Standing up the intake funnel and required functions to generate clarity and awareness of what is being delivered and when
• Contributing to one platform roadmap: Consolidating initiatives spread across a dozen owners into a single, ruthlessly sequenced roadmap. You'll contribute to making hard prioritization calls and defending them
• Going deep with engineering: Sitting with senior engineers across hosting/compute, CI/CD and developer tooling, the AI control plane, data and telemetry, and real-time ML. Understanding the architecture well enough to challenge scope, unblock tradeoffs, and earn technical trust
• Killing duplication: Maintaining the single view of who is building what. Merging overlapping efforts early
• Driving adoption, not just availability: Owning the "what's in it for me" narrative and pushing partner teams to commit to real adoption milestones
• Running discovery: Interviewing platform use case owners continuously to keep the roadmap grounded in real demand, not assumptions
• Communicating with clarity: Translating deep technical work into crisp narratives for executives and giving engineering a clear, honest read on priorities and progress
• Mentoring PMs: Growing the platform product team as it scales; setting the bar for technical fluency and product craft

You're Our Person If...

• You have 10+ years in product management, 4+ leading platform, infrastructure, or developer products. You have owned technical products where engineers are your primary customers
• Experience in developer productivity or tooling: you've previously worked in environments where your primary mission was developer enablement
• Hands-on technical depth across several of: cloud infrastructure (AWS preferred), hosting and compute (containers and serverless), CI/CD and developer workflow tooling, data and telemetry pipelines / event buses, observability, real-time ML, and the emerging AI stack (MCP servers, MCP registries, agent tooling, knowledge graphs)
• Intake and roadmap muscle: Proven track record building prioritization frameworks and driving one roadmap across many stakeholders and competing agendas
• Adoption and go-to-market chops for internal or developer platforms: you have gotten teams to actually commit and migrate, not just express interest
• Executive communication: You can hold a room with VPs and SVPs and make complex technical tradeoffs legible
• Comfort with ambiguity and influence without authority: Engineering owners stay in their reporting lines; you drive through trust, clarity, and results

Even Better If.

• Former engineering experience: You have written and shipped production code and can read an architecture diagram, a PR, or a design doc without a translator
• Bachelor's in a technical field (CS or similar) or equivalent hands-on experience

Unleash Your Potential

When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

Know your rights: workplace discrimination is illegal.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits.

Salesforce offers a variety of benefits to help you live well including:

• time off programs
• medical
• dental
• vision
• mental health support
• paid parental leave
• life and disability insurance
• 401(k)
• an employee stock purchasing program

More details about company benefits can be found at the following link: https://www.salesforcebenefits.com. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions.

The typical base salary range for this position is $218,400 - $365,200 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $263,200 - $401,400 annually. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.