Senior Salesforce Platform Architect for CRM & Integrations

Koniag Government Services; Washington (District of Columbia); Hybrid; USD 140,000 - 190,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401K matching

Flexible spending accounts

Paid holidays

Paid time off

Job summary

Koniag Government Services seeks a Lead Salesforce Technical Architect to support CRM, integration, and platform services for a government customer in Washington, DC. The role is hybrid, requiring 1 day onsite and the ability to obtain a Public Trust.

You will define target architecture, platform roadmaps, and governance, leading Salesforce capabilities across Sales Cloud, Service Cloud, and Experience Cloud while collaborating with cybersecurity and operations teams to deliver secure, scalable

Qualifications

• Bachelor's degree in Computer Science, Information Systems, Software Engineering, Data Analytics, Cybersecurity, or related discipline, or equivalent work experience.
• 8+ years of experience in senior architecture or technical leadership, preferably in complex enterprise or government environments.
• Hands-on experience with Salesforce implementation, configuration, development, integration, testing, or operations.
• Experience working with Agile delivery teams and translating stakeholder needs into maintainable technical outcomes.

Responsibilities

• Design, configure, develop, integrate, test, document, and sustain Salesforce capabilities using Sales Cloud, Service Cloud, Experience Cloud, OmniStudio, Flow, Apex, Lightning Web Components, APIs, DevOps Center, and Salesforce integration patterns.
• Support CRM data models, sharing models, role hierarchies, automation, Lightning experiences, integrations, reporting, and environment management.
• Translate business, mission, security, accessibility, and operational requirements into practical technical solutions.
• Support platform architecture, backlog refinement, implementation planning, release readiness, and production transition activities.
• Develop reusable patterns, configuration standards, automation, documentation, and support procedures that reduce delivery and sustainment risk.
• Troubleshoot complex issues across platform configuration, code, data, APIs, identity, security, performance, and user experience.
• Collaborate with cybersecurity, privacy, data, infrastructure, QA, and change management teams to align delivery with federal operating expectations.
• Maintain clear technical documentation, design decisions, implementation notes, test evidence, and operational runbooks.

Skills

Salesforce capabilities

Documentation

Communication across stakeholders

Public Trust eligibility

Education

Bachelor's degree in CS, IS, SWE, data analytics or related field

Tools

Salesforce (Sales Cloud, Service Cloud, Experience Cloud)

Apex, Lightning Web Components

APIs & integration patterns

Job description

Koniag Government Services seeks a Lead Salesforce Technical Architect to support CRM, integration, and platform services for a government customer in Washington, DC. The role is hybrid, requiring 1 day onsite and the ability to obtain a Public Trust.

You will define target architecture, platform roadmaps, and governance, leading Salesforce capabilities across Sales Cloud, Service Cloud, and Experience Cloud while collaborating with cybersecurity and operations teams to deliver secure, scalable