Senior Salesforce OmniStudio Engineer – Agile & B2B Ops

SNI; United States; Remote; USD 120,000 - 180,000; Full time

Job summary

SNI is seeking a Salesforce developer to support daily operations, resolve production incidents, and manage deployments, data patches, and service requests. You will enable B2B processes for Customer Service Representatives and own assigned features end-to-end.

Ideal candidates have 5+ years of Salesforce development experience, Salesforce OmniStudio and Industries certifications, and English proficiency at B2+ level.

Qualifications

• 5+ years of Salesforce development experience.
• Salesforce OmniStudio certification and Salesforce Industries (Comms, Media, or Energy).
• English language at least B2+.

Responsibilities

• Support daily Salesforce operations, resolve production incidents, and manage deployments, data patching, and service requests.
• Assist Customer Service Representatives utilizing Salesforce for B2B processes and handle routine system administration.
• Deliver small-to-medium platform enhancements and take end-to-end ownership of assigned features.
• Collaborate in Agile ceremonies to drive continuous platform improvements.

Skills

Salesforce development

Salesforce OmniStudio

Salesforce Industries

English proficiency

Job description

SNI is seeking a Salesforce developer to support daily operations, resolve production incidents, and manage deployments, data patches, and service requests. You will enable B2B processes for Customer Service Representatives and own assigned features end-to-end.

Ideal candidates have 5+ years of Salesforce development experience, Salesforce OmniStudio and Industries certifications, and English proficiency at B2+ level.