Associate Architect

Virtusa; Los Angeles (CA); On-site; USD 110,000 - 150,000; Full time

Job summary

Virtusa is seeking an experienced Salesforce Developer in Los Angeles to lead end-to-end Salesforce implementations, with deep OmniStudio and Omni-Channel expertise. You will configure, develop, and integrate Salesforce Cloud solutions, including AI-enabled capabilities, while ensuring scalable, secure architectures.

The role requires strong skills in Apex, LWC, REST integrations, and deployment pipelines, using Git, Jira, and Copado in an Agile environment.

Qualifications

• Experience across the full Salesforce development lifecycle: requirements gathering, technical analysis, design, development, testing, deployment, and support.
• Demonstrated delivery of large-scale, end-to-end Salesforce implementations.
• Hands-on experience with OmniStudio components (OmniScript, DataRaptor, FlexCards, Integration Procedures).
• Proficiency with REST API integrations using MuleSoft, Kafka, or similar.
• Experience with AI technologies and Salesforce AI capabilities is a plus.
• Ability to design scalable, secure Salesforce solutions and CI/CD deployment pipelines.

Responsibilities

• Lead the full Salesforce development lifecycle from requirements to deployment.
• Deliver large-scale Salesforce implementations end-to-end.
• Work hands-on with OmniStudio components and Omni-Channel routing.
• Develop REST API integrations using MuleSoft/Kafka and other platforms.
• Design scalable, secure Salesforce solutions and CI/CD pipelines.

Skills

Salesforce development

OmniStudio

Omni-Channel

Sales Cloud

Service Cloud

OmniScript

DataRaptor

FlexCards

Integration Procedures

API integrations

MuleSoft

Kafka

AI technologies

Prompt engineering

CI/CD pipelines

Git

Copado

Jira

VS Code

Apex

OOP

Triggers

Lightning Web Components

Governor limits

Tools

Git

VS Code

Copado

Jira

Job description

Salesforce Developer

Role Overview

We are seeking an experienced Salesforce Developer with strong expertise in OmniStudio, Omni-Channel, Salesforce development, integrations, AI, and CI/CD.

Key Responsibilities & Qualifications

• Demonstrated experience across the full Salesforce development lifecycle: requirements gathering, technical analysis, solution design, development, testing, deployment, and support.
• Experience delivering large-scale, end-to-end Salesforce implementations.
• Mandatory hands-on experience with Salesforce OmniStudio and Omni-Channel, including configuration, development, and implementation.
• Strong experience with Sales Cloud and Service Cloud.
• Hands-on experience with OmniStudio components, including OmniScript, DataRaptor, FlexCards, and Integration Procedures.
• Experience with Omni-Channel routing, queues, skills-based routing, presence/status configuration, and agent workload management.
• Good knowledge of Apex, OOP, Triggers, Visualforce, Lightning Experience, Lightning Web Components (LWC), and Salesforce design patterns.
• Experience with Salesforce configuration, security, automation, Knowledge, Experience Cloud, Reports, and Dashboards.
• Strong experience designing and developing REST API integrations using MuleSoft, Kafka, or other event-driven integration platforms.
• Experience with Salesforce Agentforce and/or AI technologies, including AI-powered agents, generative AI, prompt engineering, AI automation, or integration of AI services with Salesforce.
• Understanding of responsible AI practices, AI security, data grounding, and Salesforce AI capabilities is a plus.
• Experience designing scalable, secure, and maintainable Salesforce solutions.
• Experience establishing CI/CD and Salesforce deployment pipelines using Git, Copado, or similar tools.
• Proficiency with Jira, Git, VS Code, and Agile/Scrum methodologies.
• Strong experience with Salesforce testing, debugging, performance optimization, governor limits, bulkification, and asynchronous Apex.
• Expe