Senior Salesforce Architect: OmniStudio, AI & Integrations

Virtusa; Los Angeles (CA); On-site; USD 110,000 - 150,000; Full time

Job summary

Virtusa is seeking an experienced Salesforce Developer in Los Angeles to lead end-to-end Salesforce implementations, with deep OmniStudio and Omni-Channel expertise. You will configure, develop, and integrate Salesforce Cloud solutions, including AI-enabled capabilities, while ensuring scalable, secure architectures.

The role requires strong skills in Apex, LWC, REST integrations, and deployment pipelines, using Git, Jira, and Copado in an Agile environment.

Qualifications

• Experience across the full Salesforce development lifecycle: requirements gathering, technical analysis, design, development, testing, deployment, and support.
• Demonstrated delivery of large-scale, end-to-end Salesforce implementations.
• Hands-on experience with OmniStudio components (OmniScript, DataRaptor, FlexCards, Integration Procedures).
• Proficiency with REST API integrations using MuleSoft, Kafka, or similar.
• Experience with AI technologies and Salesforce AI capabilities is a plus.
• Ability to design scalable, secure Salesforce solutions and CI/CD deployment pipelines.

Responsibilities

• Lead the full Salesforce development lifecycle from requirements to deployment.
• Deliver large-scale Salesforce implementations end-to-end.
• Work hands-on with OmniStudio components and Omni-Channel routing.
• Develop REST API integrations using MuleSoft/Kafka and other platforms.
• Design scalable, secure Salesforce solutions and CI/CD pipelines.

Skills

Salesforce development

OmniStudio

Omni-Channel

Sales Cloud

Service Cloud

OmniScript

DataRaptor

FlexCards

Integration Procedures

API integrations

MuleSoft

Kafka

AI technologies

Prompt engineering

CI/CD pipelines

Git

Copado

Jira

VS Code

Apex

OOP

Triggers

Lightning Web Components

Governor limits

Tools

Git

VS Code

Copado

Jira

Job description

Virtusa is seeking an experienced Salesforce Developer in Los Angeles to lead end-to-end Salesforce implementations, with deep OmniStudio and Omni-Channel expertise. You will configure, develop, and integrate Salesforce Cloud solutions, including AI-enabled capabilities, while ensuring scalable, secure architectures.

The role requires strong skills in Apex, LWC, REST integrations, and deployment pipelines, using Git, Jira, and Copado in an Agile environment.