Senior Salesforce Health Cloud Analyst | Hybrid—Durham

Family Connects International; Durham (NC); Hybrid; USD 95,000 - 115,000; Full time

Job summary

Family Connects International is seeking a Senior Business Analyst for a hybrid position based in Durham, NC. The role involves managing Salesforce data quality, providing user training, and collaborating with community partners to enhance their utilization of the Health Cloud platform. Candidates should have a minimum of 5 years as a Salesforce Business Analyst, along with strong technical documentation skills and experience in Tableau. This position promotes a diverse and inclusive work environment, encouraging applicants from various backgrounds.

Qualifications

• At least 5 years of consistent SF Business Analyst work experience.
• Strong Salesforce / Health Cloud experience.
• Knowledge of Agile / SDLC and Project Management Methodologies.

Responsibilities

• Oversee data quality management process, including creating monthly reports.
• Provide user training, including creation of training materials.
• Learn the process of user support tickets to assist the Data Team.

Skills

Salesforce / Health Cloud experience

Strong Tableau experience

Team management experience

Technical documentation skills

Agile / SDLC knowledge

Education

Salesforce Business Analyst Certification

Bachelor’s/Postgraduate degree

Tools

Salesforce

Tableau

Job description

Family Connects International is seeking a Senior Business Analyst for a hybrid position based in Durham, NC. The role involves managing Salesforce data quality, providing user training, and collaborating with community partners to enhance their utilization of the Health Cloud platform. Candidates should have a minimum of 5 years as a Salesforce Business Analyst, along with strong technical documentation skills and experience in Tableau. This position promotes a diverse and inclusive work environment, encouraging applicants from various backgrounds.