Senior Salesforce Engineer

Description Ciklum; United States; Remote; USD 90,000 - 130,000; Full time

Benefits offered by this job

Health insurance

Paid time off (25 days)

Udemy access

Internal Mobility Program

Multisport card

Job summary

Ciklum is seeking a Senior Salesforce Engineer in Bulgaria to join a cross-functional Go To Market Tech team. You will deliver large Salesforce projects, architect solutions, and drive process automation across commercial, marketing, ops, and customer service.

You will collaborate with the business-wide Salesforce ecosystem, ensuring high code quality and scalable architecture. Join a world-class product engineering company with a strong focus on operational excellence, documentation, and

Qualifications

• 6+ years of hands-on experience as a Salesforce Developer & Administrator, specifically with Salesforce Service Cloud.
• Experience designing and delivering Salesforce solutions with Apex, Visualforce, LWCs, SOQL/SOSL, and platform automation.
• Strong knowledge of REST/SOAP APIs, security models, and integration patterns.

Responsibilities

• Design, develop, and implement custom Salesforce solutions using Apex, Visualforce, LWCs, and Flows.
• Build and maintain secure integrations between Salesforce and internal/external systems via REST/SOAP.
• Develop complex Salesforce Flows and automation, balancing programmatic and declarative approaches.
• Participate in code reviews, testing, and QA with GTM Tech and Salesforce ecosystem.
• Apply CI/CD pipelines, version control, and deployment workflows.

Skills

Apex

Visualforce

Lightning Web Components

SOQL/SOSL

Salesforce Flows

REST API

SOAP API

CI/CD

Tools

Salesforce CLI

GitHub

CI/CD tools

Job description

Location: Bulgaria

Ciklum is looking for a Senior Salesforce Engineer to join our team full-time in Bulgaria.

We are a custom product engineering company that supports both multinational organizations and scaling startups to solve their most complex business challenges. With a global team of over 4,000 highly skilled developers, consultants, analysts and product owners, we engineer technology that redefines industries and shapes the way people live.

About the role:

As a Senior Salesforce Engineer, become a part of a cross-functional development team engineering experiences of tomorrow.

The company is on an incredible journey to become the universal symbol of trust. As the world's largest independent consumer review platform, they bring consumers and businesses together to foster transparency and improvement. With over 300 million reviews and 64 million monthly active users, the work we do together has a massive global impact, helping millions of people make better choices every day. In this role, you will join the Go To Market department within the Technology organization. You will be pivotal in delivering large strategic projects and change requests across the Salesforce platform, supporting commercial, marketing, ops, and customer service teams. You will work as a key link with the business-wide team responsible for the entire company’s Salesforce ecosystem, working with a proactive approach to operational excellence, system architecture, code quality, and process automation.

Responsibilities:

• Salesforce Development & Architecture: Design, develop, and implement custom Salesforce solutions using Apex, Visualforce, Lightning Web Components (LWC), and platform automation (Flows)
• Integrations & APIs: Build and maintain secure integrations between Salesforce and internal/external systems using REST, SOAP, and various API integration patterns
• Declarative & Automated Solutions: Develop and maintain complex Salesforce Flows and process automations, balancing programmatic capabilities with declarative best practices for optimal performance and scalable architecture
• Collaborative Engineering & Peer Review: Participate in code reviews, troubleshooting, unit testing, and quality assurance alongside the cross-functional GTM Tech team and broader Salesforce engineering ecosystem
• DevOps & Delivery: Apply change management via standard CI/CD pipelines, using version control tools (e.g., GitHub) and deployment workflows for smooth project delivery
• Documentation & Compliance: Maintain comprehensive technical documentation, system auditing evidence, and integration/customization processes
• Team Growth & Support: Collaborate closely with technical and non-technical stakeholders, provide support and guidance to junior team members/administrators, and contribute to an inclusive knowledge-sharing environment

Requirements:

• We are looking for engineers with a strong background in Salesforce development and apassion for high-quality, scalable code
• Experience: 6+ years of hands-on experience as a Salesforce Developer & Administrator, specifically with Salesforce Service Cloud
• Core Declarative & Programmatic Skills: Expert proficiency in Apex, Visualforce, Lightning Web Components (LWC), SOQL/SOSL, and platform automation tools (Salesforce Flows)
• Web Fundamentals: Solid understanding of web technologies including HTML, CSS, and JavaScript
• Integrations & Security: Experience with Salesforce APIs (REST/SOAP, Bulk) and understanding of Salesforce security models (profiles, permission sets, sharing rules, roles)
• Quality & QA: Strong focus on unit testing, debugging, and familiarity with automated testing frameworks (e.g., Provar)
• DevOps & Developer Tools: Salesforce CLI, version control (GitHub), and CI/CD tools

Desirable:

• Certifications: Advanced Administrator or Platform Developer, or System/Application Architect certifications are a strong plus
• Exposure to Salesforce Community Cloud (Experience Cloud) or other collaboration platforms
• Hands-on experience or familiarity with Agentforce
• Knowledge of highly distributed system architectures and integration architecture patterns

What’s in it for you?

• Regular salary reviews based on performance
• Corporate events: webinars, offline parties, and meetups
• Internal Mobility Program
• Tailored education path (including full access to Udemy, certifications, etc.)
• 25 paid days off: 20 business days of vacation per calendar year + 5 undocumented sick leave days
• Additional health insurance
• 100% company-covered Multisport card, with discounts available for family members

About us:

At Ciklum, we are always exploring innovations, empowering each other to achieve more, and engineering solutions that matter. With us, you’ll work with cutting-edge technologies, contribute to impactful projects, and be part of a One Team culture that values collaboration and progress.

Since expanding to Bulgaria in 2022, we’ve been building a fast-growing team that thrives on learning, collaboration, and innovation. Join us on this exciting journey and help shape the future of our delivery center.

Explore, empower, engineer with Ciklum!