Senior Salesforce Developer (Salesforce Field Service)
Remote - EST / CST (With Limited Travel)
About the Opportunity
Our client is a rapidly growing, nationwide manufacturing organization undergoing a large-scale digital transformation initiative across sales, service, marketing, and customer operations. As they continue expanding their market presence and modernizing their technology landscape, they are seeking a Senior Salesforce Developer to help drive the evolution of their Salesforce ecosystem.
This is a highly visible, hands-on development role responsible for designing, building, and enhancing scalable Salesforce solutions, with a particular focus on Salesforce Field Service (FSL) and Marketing Cloud. The successful candidate will partner closely with business stakeholders, Salesforce administrators, architects, and IT leadership to deliver innovative solutions that improve customer engagement, field operations, service delivery, and business performance.
Position Summary
The Senior Salesforce Developer will serve as a technical expert within the Salesforce environment, leading complex development initiatives across Salesforce Sales Cloud, Service Cloud, Field Service Lightning (FSL), and Marketing Cloud. This individual will be responsible for designing and developing custom solutions, integrations, automations, and enhancements that support nationwide sales, service, and customer engagement operations.
This role requires deep experience with Apex development, Lightning Web Components (LWC), Salesforce integrations, Field Service Lightning configuration and customization, and Marketing Cloud development.
Key Responsibilities
- Design, develop, test, and deploy scalable Salesforce solutions using Apex, Lightning Web Components (LWC), Visualforce, SOQL, and Salesforce APIs.
- Build custom Salesforce applications, workflows, automations, and integrations supporting business-critical operations.
- Develop and maintain reusable code, frameworks, and development best practices.
- Participate in technical design sessions and contribute to the overall Salesforce architecture roadmap.
- Troubleshoot and resolve complex production issues and system defects.
Salesforce Field Service (FSL)
- Design and develop solutions supporting scheduling, dispatching, routing, workforce management, and field technician operations.
- Configure and customize Work Orders, Service Appointments, Service Resources, Territories, Operating Hours, Resource Absences, and Work Types.
- Enhance mobile field technician experiences through custom FSL mobile application development.
- Support optimization of scheduling and dispatch processes utilizing Salesforce Field Service functionality.
- Build integrations between FSL and ERP, inventory, asset management, and customer service platforms.
- Collaborate with field operations teams to improve technician productivity and customer service outcomes.
Salesforce Marketing Cloud
- Design, build, and support Marketing Cloud solutions, including Journey Builder, Automation Studio, Email Studio, Contact Builder, and Mobile Studio.
- Develop dynamic and personalized email campaigns using AMPscript, SQL, SSJS, and HTML/CSS.
- Build customer journeys supporting lead generation, customer retention, lifecycle marketing, and account-based marketing initiatives.
- Develop integrations between Marketing Cloud and Salesforce CRM platforms.
- Optimize campaign performance through automation, segmentation, and advanced reporting capabilities.
System Integrations
- Develop and maintain integrations between Salesforce and enterprise applications including:
- ERP systems
- Manufacturing platforms
- Marketing technologies
- Data warehouses
- Third-party APIs
- Utilize REST, SOAP, Platform Events, Middleware, and API frameworks to ensure seamless system connectivity.
- Partner with business stakeholders to gather requirements and translate business needs into technical solutions.
- Collaborate with Salesforce Administrators, Architects, Product Owners, and Project Managers on strategic initiatives.
- Mentor junior developers and provide technical guidance on Salesforce development best practices.
- Contribute to Agile ceremonies including sprint planning, backlog refinement, code reviews, and release management activities.
Required Qualifications
- Bachelor's Degree in Computer Science, Information Systems, Engineering, or related field.
- 5+ years of Salesforce Development experience.
- 3+ years of experience developing within Salesforce Field Service (FSL).
- 2+ years of experience developing within Salesforce Marketing Cloud.
- Strong expertise with:
- Apex
- SOQL/SOSL
- Visualforce
- Flow Automation
- Salesforce Security Model
- Experience with:
- REST APIs
- SOAP APIs
- Data migration and integration projects
- Strong understanding of object-oriented development principles and enterprise application architecture.
Preferred Qualifications
- Salesforce Platform Developer I Certification
- Salesforce Platform Developer II Certification
- Salesforce Field Service Consultant Certification
- Salesforce Advanced Administrator Certification
- Salesforce Marketing Cloud Developer Certification
- Experience supporting manufacturing, industrial, distribution, or field service organizations.
Ideal Candidate Profile
The ideal candidate is a hands-on Salesforce Developer who enjoys building scalable solutions and solving complex business problems. They should have extensive experience with Salesforce Field Service and Marketing Cloud, be comfortable developing custom integrations across enterprise environments, and possess the ability to interact directly with business stakeholders while driving technical delivery.
This individual will thrive in a fast-paced growth environment where innovation, ownership, and continuous improvement are highly valued.