Senior Salesforce Delivery & Strategy Leader

EY; Lansing (MI); Remote; USD 172,000 - 446,000; Full time

Job summary

EY is seeking a Salesforce Studio+ leader to embed with clients, delivering complex processes and solutions with a focus on quality and risk management. You will navigate organizational dynamics, lead engagements, and drive successful Salesforce implementations across multiple teams.

The role requires extensive experience in Salesforce delivery, architecture, and client leadership, with travel to client sites as needed; Bachelor’s degree required, master’s preferred, and certifications

Qualifications

• Bachelor’s degree required (4-year degree); master’s degree preferred.
• Typically 10 years of experience with Salesforce, including 5–7 years leading teams of 5+ people.
• Minimum 5 years leading analysts and developers.
• Minimum 5 years architecture experience mapping business requirements to Salesforce.
• Strong written and verbal communication, presentation, client service and technical writing skills.
• Knowledge of leading practices, benchmarking, peer company environments and consulting experience.
• Self-starter able to handle multiple tasks and priorities.
• Willingness to travel based on client needs.
• Ideally, Salesforce certifications such as Salesforce Consultant Certifications and/or Salesforce Application Architect Certification.

Responsibilities

• Accountable for program delivery and client leadership with architecture oversight and growth responsibilities.
• Provide leadership to Managers across multiple engagements and accounts.
• Lead teams with broad visibility to achieve solution implementation.
• Manage client relationships, revenue generation, and commercial aspects as needed.
• Travel requirements: required as needed by external clients.

Skills

Strong communication

Project leadership

Client service

Technical writing

Salesforce experience

Travel willingness

Education

Bachelor’s degree

Master’s degree preferred

Tools

Salesforce Certifications

Salesforce Application Architect

Job description

EY is seeking a Salesforce Studio+ leader to embed with clients, delivering complex processes and solutions with a focus on quality and risk management. You will navigate organizational dynamics, lead engagements, and drive successful Salesforce implementations across multiple teams.

The role requires extensive experience in Salesforce delivery, architecture, and client leadership, with travel to client sites as needed; Bachelor’s degree required, master’s preferred, and certifications