Senior Salesforce Delivery Lead (AI-Driven)

Mindex; New York (NY); Hybrid; USD 90,000 - 140,000; Full time

Benefits offered by this job

Flexible Time Off

Medical, Dental, and Vision Insurance

401(k) with Company Match

Company-Paid Life and Disability

Professional Development Opportunities

Job summary

Mindex is seeking a Project Manager to steer complex Salesforce initiatives, coordinating across multiple teams and business functions. You will manage scope, schedule, budget, risks, and dependencies while keeping executives informed of progress.

Ideal candidates bring 5+ years of PM experience, comfort with both Agile and traditional methods, and a proactive, collaborative leadership style. Occasional in-person participation is expected, with some offices near Rochester, NY as needed.

Qualifications

• BA or BS degree in Business, Science, Technology, Engineering, or Mathematics preferred.
• 5+ years of project management experience.
• Experience in Agile and traditional environments and familiarity with the software delivery lifecycle; scaled Agile experience preferred.
• Jira experience preferred.

Responsibilities

• Lead initiatives within the Salesforce portfolio, driving work across multiple delivery teams, technology portfolios, and business functions.
• Partner with business stakeholders, Product Owners, and technical leads to build project plans, timelines, resource needs, and metrics aligned with portfolio roadmaps and release schedules.
• Manage each initiative’s scope, timeline, and cost, and communicate how changes affect delivery commitments.
• Identify and manage risks, issues, and cross-team dependencies, working with Scrum Masters and team leads to align plans with milestones and escalating decisions to leadership when needed.
• Oversee the full software development life cycle, from project charter and plans through testing, deployment readiness, and transition to support.
• Track and report on deliverables, financials, milestones, quality, and business benefits, using timelines, roadmaps, and dashboards to give executives a clear view.
• Facilitate decision-making and conflict resolution while building a trusting, accountable team focused on continuous improvement.
• Demonstrate an AI-first mindset by effectively leveraging AI-assisted tools and technologies to enhance productivity, accelerate problem-solving, improve quality, automate routine tasks, and drive innovation in the delivery of solutions and services.

Skills

Highly organized

Excellent communicator

Servant leadership

Facilitation

Conflict resolution

Mentoring

AI mindset

Influence without authority

Education

BA/BS degree or equivalent

Tools

Jira

Job description

Mindex is seeking a Project Manager to steer complex Salesforce initiatives, coordinating across multiple teams and business functions. You will manage scope, schedule, budget, risks, and dependencies while keeping executives informed of progress.

Ideal candidates bring 5+ years of PM experience, comfort with both Agile and traditional methods, and a proactive, collaborative leadership style. Occasional in-person participation is expected, with some offices near Rochester, NY as needed.