Senior Project Manager

Mindex; City of Rochester (NY); Hybrid; USD 90,000 - 140,000; Full time

Benefits offered by this job

Flexible Time Off

Medical, Dental, and Vision Insurance

401(k) with Company Match

Company‑Paid Life and Disability

Professional Development Opportunities

Job summary

Mindex is seeking a Project Manager to lead complex Salesforce initiatives, coordinating multiple teams and business functions. You will oversee scope, schedule, budget, risks, and dependencies while keeping stakeholders and executives informed.

A strong, organized leader with both Agile and traditional delivery experience is essential. The role emphasizes collaboration, governance, and an AI-first mindset to accelerate problem-solving and drive value across programs.

Qualifications

• BA/BS degree or equivalent experience in a relevant field.
• 5+ years of project management experience across complex, cross-functional tech initiatives.
• Experience managing scope, schedules, budgets, risks, and stakeholder communication.
• Experience in Agile and traditional delivery environments; Scaled Agile a plus.
• Excellent communication and facilitation skills; ability to influence without authority.

Responsibilities

• Lead Salesforce portfolio initiatives across multiple delivery teams and business functions.
• Build project plans, timelines, resource needs, and metrics aligned with roadmaps.
• Manage scope, timeline, and cost; communicate changes to delivery commitments.
• Identify risks and dependencies; escalate decisions to leadership when needed.
• Oversee SDLC from charter to deployment readiness and transition to support.
• Track deliverables, milestones, and financials using dashboards for executives.
• Demonstrate AI-first mindset to enhance productivity and innovation in delivery.

Skills

Project management

Stakeholder communication

Cross-functional leadership

Organizational skills

Delivery governance

Education

BA or BS in Business/Science/Tech/Engineering/Math

Tools

Jira

Job description

Mindex is looking for a Project Manager to lead complex initiatives within the Salesforce portfolio, driving delivery across multiple teams and business functions. You’ll manage scope, schedule, budget, risks, and dependencies, and keep stakeholders and executives informed. The ideal candidate is a highly organized, collaborative leader with experience in both Agile and traditional project environments.

*We welcome candidates from a variety of locations; however, all candidates should be open to occasional in-person participation for business meetings, team events, or collaboration opportunities. Candidates located within approximately 35 miles of Rochester, NY may be asked to work from the office more frequently based on business or team needs.

Compensation

$90,000 - $140,000

What You’ll Accomplish

• Lead initiatives within the Salesforce portfolio, driving work across multiple delivery teams, technology portfolios, and business functions.
• Partner with business stakeholders, Product Owners, and technical leads to build project plans, timelines, resource needs, and metrics aligned with portfolio roadmaps and release schedules.
• Manage each initiative’s scope, timeline, and cost, and communicate how changes affect delivery commitments.
• Identify and manage risks, issues, and cross-team dependencies, working with Scrum Masters and team leads to align plans with milestones and escalating decisions to leadership when needed.
• Oversee the full software development life cycle, from project charter and plans through testing, deployment readiness, and transition to support.
• Track and report on deliverables, financials, milestones, quality, and business benefits, using timelines, roadmaps, and dashboards to give executives a clear view.
• Facilitate decision-making and conflict resolution while building a trusting, accountable team focused on continuous improvement.
• Demonstrate an AI-first mindset by effectively leveraging AI-assisted tools and technologies to enhance productivity, accelerate problem-solving, improve quality, automate routine tasks, and drive innovation in the delivery of solutions and services.

Requirements

• BA or BS degree in Business, Science, Technology, Engineering, or Mathematics preferred, or an equivalent combination of education and experience.
• 5+ years of project management experience required; experience leading complex, cross-functional technology initiatives preferred.
• Experience managing scope, schedules, budgets, risks, and stakeholder communication across multiple technology teams and business functions, including shared resources and competing priorities.
• Experience in Agile and traditional environments and familiarity with the software delivery lifecycle; scaled Agile experience preferred.
• Jira experience preferred; technical background a plus but not required.
• Highly organized and an excellent communicator, with strong prioritization and follow-through.
• Strong servant‑leadership, facilitation, conflict-resolution, and mentoring skills, and able to influence without direct authority.
• Uses AI to augment expertise and decision-making while maintaining ownership, accountability, and professional judgment for final work products and outcomes.
• Identifies opportunities to use AI to streamline workflows, reduce manual effort, improve efficiency, and increase business value.
• Maintains awareness of emerging AI capabilities, tools, and best practices and proactively identifies opportunities to apply them in the workplace.
• Demonstrates sound judgment in the ethical, secure, and compliant use of AI technologies while protecting confidential, customer, and company information.

Licenses & Certifications:

• Project Management Professional (PMP) or another project management or Agile certification is a plus.

Why Join Mindex?

For more than 30 years, Mindex has helped organizations solve complex business challenges through custom software, cloud, data, and AI solutions. We combine deep technical expertise with a collaborative culture that empowers our employees to innovate, grow, and make a meaningful impact for our clients.

In our Product division, our teams have built platforms such as SchoolTool, Advanced Analytics, and our Integrations Platform from the ground up, while also supporting solutions like MTSS Edge and ClearTrack that help schools and organizations make smarter, data‑driven decisions.

• Flexible Time Off
• Medical, Dental, and Vision Insurance
• 401(k) with Company Match
• Company‑Paid Life and Disability Insurance
• Professional Development Opportunities

Additional Information

Applicants must be authorized to work for any employer in the United States. Mindex is unable to sponsor employment visas at this time.

Physical Requirements/Conditions

• Prolonged periods sitting at a desk and working on a computer.
• No heavy lifting is expected. Exertion of up to 10 lbs.