Senior Salesforce Data Cloud & AI Architect

Accenture; Pittsburgh (Allegheny County); On-site; USD 150,000 - 260,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) plan

Bonus opportunities

Paid holidays

Paid time off

Job summary

Accenture is seeking a Senior Data Cloud and AI Architect in its Life Sciences Salesforce Business Group. You will design enterprise-scale solutions across Salesforce Data Cloud, Agentforce, and Voice AI, shaping multi-year client programs in pharma, biotech, and MedTech contexts.

You own end-to-end architecture, contribute from pre-sale to delivery, and mentor teams, while ensuring scalable governance and robust integration patterns across CRM and external platforms.

Qualifications

• Minimum of 8 years of progressive Salesforce architecture experience across full-lifecycle implementations in consulting environments.
• Minimum of 4 years of experience with Data Cloud and deep expertise in data ingestion, identity resolution, segmentation, activation, and Data Cloud governance patterns.
• Minimum of 1 year of Agentforce and hands-on experience architecting Agentforce solutions, AI-powered workflows, and/or Voice AI deployments.
• Minimum of 4 years of experience in designing enterprise integrations across CRM, data, marketing, and external platforms (MuleSoft, REST/SOAP, event-driven patterns).
• Bachelor’s degree in Computer Science, Engineering, or equivalent work experience.

Responsibilities

• Data Cloud architecture — own end-to-end design of Data Cloud solutions including data model, ingestion strategy, identity resolution, unified profiles, segmentation, and real-time activation.
• Agentforce & Voice AI — architect agentic AI solutions across patient services, HCP engagement, and commercial operations.
• Data 360 strategy — unify structured and unstructured data into actionable intelligence across CRM, EHR, claims, and third-party sources.
• CRM integration architecture — design integration patterns between Data Cloud, Salesforce LSC/Health Cloud, Marketing Cloud, and external platforms.
• Pre-sale solutioning — lead technical responses for RFPs and ORs; translate complex AI and data architectures into client narratives.
• Design governance — set architecture standards and manage technical risk across programs.
• Team leadership — mentor architects and analysts; guide build quality and delivery standards.

Skills

Salesforce architecture

Data Cloud

Agentforce

CRM integration

Pre-sale solutions

Education

Bachelor's degree in Computer Science or Engineering

Tools

MuleSoft

REST/SOAP

SOAP

Job description

Accenture is seeking a Senior Data Cloud and AI Architect in its Life Sciences Salesforce Business Group. You will design enterprise-scale solutions across Salesforce Data Cloud, Agentforce, and Voice AI, shaping multi-year client programs in pharma, biotech, and MedTech contexts.

You own end-to-end architecture, contribute from pre-sale to delivery, and mentor teams, while ensuring scalable governance and robust integration patterns across CRM and external platforms.