Senior Salesforce Data Cloud & AI Architect

Accenture; Miami (FL); On-site; USD 120,000 - 302,000; Full time

Job summary

Accenture’s Life Sciences Salesforce Business Group seeks a senior Data Cloud and AI Architect to design enterprise-scale solutions at the intersection of Salesforce Data Cloud, Agentforce, Voice AI, and Life Sciences platforms—and to shape multi-year client programs with architecture decisions.

You own end-to-end technical architecture across Data 360, identity resolution, agentic AI design, and CRM integration patterns, contributing from pre-sale through delivery in client boardrooms and

Qualifications

• Minimum of 8 years of progressive Salesforce architecture experience across full-lifecycle implementations in consulting environments
• Minimum of 4 years of experience with Data Cloud and deep expertise in data ingestion, identity resolution, segmentation, activation, and Data Cloud governance patterns
• Minimum of 1 year of Agentforce and hands-on experience architecting Agentforce solutions, AI-powered workflows, and/or Voice AI deployments
• Minimum of 4 years of experience in designing enterprise integrations across CRM, data, marketing, and external platforms (MuleSoft, REST/SOAP, event-driven patterns)
• Bachelor’s degree in Computer Science, Engineering, or equivalent (minimum 12 years) work experience. If Associate’s Degree, must have minimum 6 years work experience

Responsibilities

• Data Cloud architecture—design end-to-end Data Cloud solutions for pharma, biotech, and MedTech clients.
• Agentforce & Voice AI—architect agentic AI solutions across patient services and commercial ops.
• Data 360 strategy—unify structured and unstructured data across CRM, EHR, claims into actionable intelligence.
• CRM integration architecture—design patterns between Data Cloud, Salesforce LSC/Health Cloud, Marketing Cloud
• Pre-sale solutioning—lead technical responses for RFPs and orals; translate AI architectures into client narratives
• Design governance—set architecture standards and manage technical risk
• Team leadership—mentor architects and analysts; guide code reviews and delivery
• Practice development—contribute reusable architecture patterns and accelerators

Skills

Salesforce architecture

Data Cloud

Agentforce

Voice AI

CRM integration

Pre-sale solutioning

Architecture governance

Team leadership

Practice development

MuleSoft

REST/SOAP

Event-driven

Education

Bachelor’s degree in Computer Science or related field

Associate degree with 6+ years experience

Tools

MuleSoft

REST/SOAP

Salesforce LSC/Health Cloud

Veeva Vault CRM

Agentforce

Job description

Accenture’s Life Sciences Salesforce Business Group seeks a senior Data Cloud and AI Architect to design enterprise-scale solutions at the intersection of Salesforce Data Cloud, Agentforce, Voice AI, and Life Sciences platforms—and to shape multi-year client programs with architecture decisions.

You own end-to-end technical architecture across Data 360, identity resolution, agentic AI design, and CRM integration patterns, contributing from pre-sale through delivery in client boardrooms and