Senior Salesforce CRM Architect & Integrations

Fishback Financial Corporation; Saint Joseph (MO); On-site; USD 110,000 - 160,000; Full time

Benefits offered by this job

Comprehensive Healthcare Benefits

401(k) & ESOP Profit Sharing

Wellness Program

Education Student loan repayment

Volunteer Service Hours

In-house Childcare & Preschool

Job summary

First Bank & Trust seeks a CRM Architect to design, administer, and optimize an enterprise CRM platform supporting client and employee experiences. You will work with partners to design innovative CRM solutions, ensure security, and align CRM capabilities with business objectives.

The role requires a bachelor’s degree and 5+ years in system architecture, data modeling, API integrations, and analytics, with familiarity in Financial Services CRM, Agile environments, and relevant certifications.

Qualifications

• Bachelor’s degree with at least five years of related work experience.
• In-depth knowledge of system architecture, administration, data modeling, API integrations, security, and analytics.
• Financial Services CRM experience, cloud-based CRM, Agile, and relevant certifications are preferred.

Responsibilities

• Architect, administer, and maintain an enterprise-wide CRM system.
• Translate requirements into technical architecture, data models, and specifications.
• Collaborate with stakeholders to ensure CRM delivers value and supports strategic objectives.
• Work with Data, Security, and IT teams to integrate, secure, and optimize CRM.
• Maintain data integrity and document data sources, integrations, and workflows.
• Design and implement innovative CRM processes prioritizing out-of-the-box solutions.
• Coordinate with vendors and conduct annual reviews as required.
• Ensure privacy, security, and compliance with policies.

Skills

CRM architecture

API integrations

Data modeling

Project management

CRM security

Advanced analytics

Education

Bachelor's degree

Tools

Tableau

Power BI

T-SQL

Python

HTML

Java

Job description

First Bank & Trust seeks a CRM Architect to design, administer, and optimize an enterprise CRM platform supporting client and employee experiences. You will work with partners to design innovative CRM solutions, ensure security, and align CRM capabilities with business objectives.

The role requires a bachelor’s degree and 5+ years in system architecture, data modeling, API integrations, and analytics, with familiarity in Financial Services CRM, Agile environments, and relevant certifications.