Lead Salesforce Architect & Systems Integration

Ethereum Technologies; Jersey City (NJ); On-site; USD 120,000 - 180,000; Full time

Job summary

Ethereum Technologies seeks a System Integration Engineer for Salesforce to translate agency needs into scalable, secure Salesforce platform solutions across multiple agencies. This role defines end-to-end solution architecture and provides technical leadership to solution teams delivering case management, citizen engagement, and AI analytics capabilities.

Responsibilities include designing multi-cloud Salesforce solutions using Service Cloud, Experience Cloud, Omni Studio, Data Cloud, MuleSoft,

Qualifications

• More than seven (7) years of experience working on complex projects with 2 or more years in a leadership role as a System Integration Engineer
• More than seven (7) years of Salesforce architecture and solution design experience.
• Minimum 3 years’ experience in using Salesforce Service Cloud and CRM.

Responsibilities

• Defines full architecture blueprint including business processes, integration, data, security, and components.
• Design multi-cloud Salesforce solutions that align with business strategies and agency’s needs by leveraging the Salesforce platform capabilities (Service Cloud, Experience Cloud, Omni Studio, Data Cloud, MuleSoft, Agent force, Tableau).
• Define system boundaries, guardrails, data models, integration and environment strategy.
• Extend Public Sector Salesforce solution and data models for specific needs of agencies.
• Design for multi-agency reuse, i.e., reusable intake and engagement solution patterns (Portals and Omni-Channels).
• Ensure Agency use cases (e.g. child welfare, licensing, investigation) fit into standardized Salesforce accelerators instead of creating custom silos.
• Architect data flows and cross agency analytics.

Skills

Leadership

Salesforce architecture

Salesforce Service Cloud CRM

Tools

Salesforce

MuleSoft

REST API

SOAP API

Salesforce Marketing Cloud

Salesforce Shield

Job description

Ethereum Technologies seeks a System Integration Engineer for Salesforce to translate agency needs into scalable, secure Salesforce platform solutions across multiple agencies. This role defines end-to-end solution architecture and provides technical leadership to solution teams delivering case management, citizen engagement, and AI analytics capabilities.

Responsibilities include designing multi-cloud Salesforce solutions using Service Cloud, Experience Cloud, Omni Studio, Data Cloud, MuleSoft,