Senior Salesforce Architect - Nonprofit & AI Integrations

College Success Foundation; Bellevue (WA); Hybrid; USD 120,000 - 190,000; Full time

Job summary

College Success Foundation in Bellevue, WA is seeking a Salesforce Architect to design, architect, and evolve our Salesforce platform and its integrated ecosystem. You will serve as the internal technical authority, guiding external consultants and contractors, and ensuring solutions align with organizational standards and mission priorities.

You will translate KPIs into robust data structures, reporting, and process designs, enabling leadership with actionable insights on program impact.

Qualifications

• Bachelor's degree in Computer Science, Information Technology, Business Administration, or a related field.
• A master's degree is preferred.
• Minimum of five years of relevant professional experience in Salesforce platform design, architecture and development.
• Experience with core Salesforce features, including but not limited to NPSP, PMM, and OFM.
• Experience leading complex Salesforce implementation and integrations.

Responsibilities

• Design and implement complex automations using Salesforce Flow, validation rules, formula fields, and other declarative tools to enhance platform functionality.
• Architect and configure solutions utilizing core Salesforce features and installed packages, including Nonprofit Success Pack (NPSP), PMM, and Open Financial Model (OFM).
• Translate user stories and business requirements into functional Salesforce solutions, ensuring thorough documentation and adherence to agile methodologies.
• Manage the configuration backlog by gathering, prioritizing, and delivering enhancements that improve user experience and data quality.
• Act as the internal technical lead for all external Salesforce consultants and contractors, providing direction, defining project scope, and establishing guidelines for external engagements.
• Review and approve technical designs, configurations, and deliverables from external parties to ensure they align with organizational architecture and standards.
• Define acceptance criteria for external work, managing the handoff and post-delivery ownership of solutions developed by consultants or contractors.
• Maintain institutional knowledge to ensure that externally-built solutions are fully understood, documented, and supportable internally once the engagement concludes.
• Oversee and maintain all Salesforce integrations not managed by external developers, including form-building tools, data import workflows, and connected applications.
• Lead the Salesforce architecture for integrations with third-party AI tools and agent-based solutions, defining data access boundaries, field mappings, and security protocols.
• Collaborate with vendors creating AI-powered tools that integrate with Salesforce to ensure secure, purposeful, and maintainable integrations.
• Develop and enforce data governance standards, including naming conventions, data hygiene practices, and deduplication processes.
• Manage regular data imports and updates, including scheduled processes such as academic term data loads and student onboarding.
• Design and uphold the organization's security model, including profiles, permission sets, permission set groups, sharing rules, and role hierarchy.
• Conduct regular security reviews and license audits, monitoring user adoption and troubleshooting access issues.
• Identify and address legal and regulatory compliance considerations within Salesforce, including data privacy, student information release forms, and SMS messaging compliance.
• Define and maintain the overall Salesforce architecture, including object model, data model, security model, and integration patterns.
• Lead the long-term platform roadmap aligned with organizational strategy and mission-critical programs.
• Evaluate new Salesforce features, managed packages, and AppExchange solutions, making recommendations on adoption.
• Ensure all solutions, whether built internally or by external parties, follow Salesforce best practices, scalability principles, and declarative-first design standards.
• Stay current on Salesforce platform developments and emerging technologies, including AI tools and agent-based solutions, and assess their relevance and applicability to organizational needs.
• Create and maintain comprehensive technical documentation, including architecture diagrams, data dictionaries, and process documentation.
• Define and uphold platform governance standards to support change management and release management processes.
• Develop and monitor the annual budget for Salesforce-related platforms, tools, vendors, and implementation needs.
• Identify, develop, and mentor Salesforce power users across the organization, building internal Salesforce capabilities.

Skills

Salesforce architecture

Project management

Leadership

Education

Bachelor's degree in Computer Science, Information Technology, Business Administration, or a related field

Master's degree preferred

Tools

NPSP

PMM

OFM

Job description

College Success Foundation in Bellevue, WA is seeking a Salesforce Architect to design, architect, and evolve our Salesforce platform and its integrated ecosystem. You will serve as the internal technical authority, guiding external consultants and contractors, and ensuring solutions align with organizational standards and mission priorities.

You will translate KPIs into robust data structures, reporting, and process designs, enabling leadership with actionable insights on program impact.