Senior Salesforce Administrator: Grants & OFM

Wildlife-Conservation-Network; San Francisco (CA); Hybrid; USD 100,000 - 120,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid time off

401(k) with employer match

Job summary

Wildlife Conservation Network is seeking a Senior Salesforce Administrator to manage administration, automation, and support across the organization’s Salesforce ecosystem, including NPSP and the OFM integration with Sage Intacct.

You will collaborate with fundraising, finance, events, and programs staff as well as external grantees to stabilize OFM, build scalable processes, and maintain security and data integrity.

Qualifications

• 5+ years Salesforce administration experience in a complex org with multi-package setup.

Responsibilities

• Provide general Salesforce administration across the org including users, profiles, page layouts, validation rules, and configurations.
• Serve as frontline support for staff and external grantees, triaging access issues and workflow questions.
• Administer and configure the Outbound Funds Module (OFM), grant records, schedules, and compliance tracking.
• Own grantee-facing portal: access, application forms, submission workflows, and portal troubleshooting.
• Design, build, and maintain flows and logic across grantmaking lifecycle and OFM data model changes.
• Stabilize OFM in partnership with Director of Technology & Systems to improve efficiency and reduce debt.

Skills

Salesforce Admin

NPSP

OFM experience

Analytics

Documentation

Customer support

Security & Access

Education

Salesforce Administrator Certification

Tools

Salesforce

Sage Intacct

NPSP

Experience Cloud

Job description

Wildlife Conservation Network is seeking a Senior Salesforce Administrator to manage administration, automation, and support across the organization’s Salesforce ecosystem, including NPSP and the OFM integration with Sage Intacct.

You will collaborate with fundraising, finance, events, and programs staff as well as external grantees to stabilize OFM, build scalable processes, and maintain security and data integrity.