Senior Salesforce Administrator

Resource On Demand Limited; United States; Hybrid; USD 66,000 - 106,000; Full time

Benefits offered by this job

Hybrid or remote working

Job summary

Resource On Demand Limited is seeking a permanent Senior Salesforce Administrator to improve Salesforce systems, processes and user experience for a purpose-led UK non-profit. The role combines hands-on administration, technical project delivery and proactive user support.

You will lead or contribute to Salesforce projects, configure objects, flows, reports and dashboards, gather user needs, ensure data quality and governance, and collaborate with external partners to shape the platform roadmap

Qualifications

• Experience at Senior Salesforce Administrator level.
• Couple of Salesforce certifications are required.
• Ability to combine technical administration with project delivery and user support.
• Strong communication skills with internal teams, stakeholders, and external partners.

Responsibilities

• Lead or contribute to Salesforce technical projects from planning through implementation.
• Configure and maintain Salesforce objects, fields, flows, validation rules, reports and dashboards.
• Gather user needs and translate them into practical Salesforce solutions.
• Provide day-to-day support to Salesforce users and troubleshoot issues.
• Improve processes while ensuring data quality, governance and adoption.
• Collaborate with external partners or developers for specialist delivery.

Skills

Salesforce administration

Stakeholder communication

Education

Salesforce certifications

Tools

Salesforce

Job description

Role overview

This permanent Senior Salesforce Administrator role focuses on improving Salesforce systems, processes, and user experience within a purpose-led UK non-profit organisation. The work combines hands-on administration, technical project delivery, problem-solving, stakeholder consultation, and ongoing support for users.

Responsibilities

• Lead or contribute to Salesforce technical projects from initial planning through implementation.
• Configure and maintain Salesforce objects, fields, flows, validation rules, reports, and dashboards.
• Gather user needs and translate them into practical, maintainable Salesforce solutions.
• Provide technical guidance, troubleshooting, and day-to-day support to Salesforce users.
• Improve existing processes while supporting data quality, governance, documentation, and user adoption.
• Work with external partners or developers when specialist delivery support is required, and contribute to the future Salesforce roadmap.

Requirements

• Experience operating at Senior Salesforce Administrator level.
• A couple of Salesforce certifications are required.
• Ability to combine technical administration with project delivery and user support.
• Strong communication skills for working with internal teams, stakeholders, external partners, and end users.

Benefits and work setup

• Permanent employment.
• Hybrid or remote working is available.
• Opportunity to use Salesforce to support meaningful work in a purpose-led non-profit environment.