Senior Salesforce Administrator

Confidential; New York (NY); Hybrid; USD 130,000 - 140,000; Full time

Benefits offered by this job

Health and welfare coverage

Retirement benefits

Paid time off

Job summary

Confidential is seeking a Senior Salesforce Administrator in the New York City area with a hybrid schedule. The role focuses on managing and enhancing Salesforce, automations, data quality, and integrations to support a distributed commercial team.

The candidate will design and govern Salesforce configurations, build dashboards and reports, and partner with business teams to optimize core sales and service processes. Strong communication is essential.

Qualifications

• Significant Salesforce administration experience in a complex business environment.
• Expertise building Flows, automation, dashboards, and reports at scale.
• Proven track record leading data cleanup and data governance initiatives.
• Hands-on experience with Salesforce integrations and tooling patterns.
• Strong communication skills, translating technical concepts for non-technical stakeholders.

Responsibilities

• Own day-to-day administration and platform roadmap for Salesforce.
• Design declarative automation using Flows, approval processes, validation rules, and dynamic layouts.
• Administer roles, profiles, permission sets, sharing rules, and organization-wide defaults with governance-first mindset.
• Partner with business teams to understand workflows and improve core sales and service processes.
• Develop reports and dashboards that provide stakeholders with useful insights.
• Deliver user guidance, training, and ongoing support across the organization.
• Lead data hygiene initiatives, including audits, deduplication, standardization, and automated data-quality controls.
• Establish and enforce data governance practices for CRM reliability.
• Manage data imports, exports, and mass updates with proper controls.
• Support integrations between Salesforce and other applications.
• Collaborate with developers and vendors to design and maintain data flows.
• Monitor integration health, troubleshoot failures, and ensure data consistency across connected systems.
• Manage change control, release planning, and sandbox-to-production deployments.
• Communicate platform changes clearly to end users and stakeholders.
• Maintain thorough technical documentation for configurations, automations, and integrations.

Skills

Salesforce Admin

Flows

Automation

Dashboards

Reports

Data Governance

Integrations

Communication

Job description

Job Title: Senior Salesforce Administrator

Location: New York City area - hybrid schedule

About The Job

Our client is a growing, established organization with operations across multiple locations. The company is investing in its technology capabilities and is seeking an experienced professional to strengthen its customer relationship management platform and support continued business growth.

We are seeking an experienced Senior Salesforce Administrator to manage and enhance a Salesforce environment used by a distributed commercial team. The successful candidate will combine hands-on platform administration with strong business partnership skills. Key areas of focus include workflow automation, reporting, data quality, user support, security, and connections with other business applications. This individual will translate business needs into practical, scalable solutions and help ensure the platform remains reliable, intuitive, and well governed.

Essential Duties and Responsibilities

Platform Ownership and Configuration

• Own day-to-day administration and the ongoing roadmap for the Salesforce platform.


• Design and build declarative automation using Flows, approval processes, validation rules, and dynamic layouts.


• Administer roles, profiles, permission sets, sharing rules, and organization-wide defaults with a governance-first mindset.


• Partner with business teams to understand workflows, identify pain points, and improve core sales and service processes.


• Develop reports and dashboards that provide stakeholders with useful operational and performance insights.


• Deliver user guidance, training, and ongoing support across the organization.

Data Quality and Governance

• Lead data hygiene initiatives, including audits, deduplication, standardization, and automated data-quality controls.


• Establish and enforce data governance practices that keep the CRM reliable as a source of truth.


• Manage data imports, exports, and mass updates with appropriate controls and validation.

Integrations

• Support integrations between Salesforce and other internal or third-party business applications.


• Collaborate with internal developers, integration partners, and vendors to design and maintain reliable data flows.


• Monitor integration health, troubleshoot failures, and ensure data consistency across connected systems.

Change Management and Documentation

• Manage change control, release planning, and sandbox-to-production deployments.


• Communicate platform changes and new capabilities clearly to end users and stakeholders.


• Maintain thorough technical documentation for configurations, automations, and integrations.

Qualifications

• Significant Salesforce administration experience in a complex business environment.


• Demonstrated expertise building Flows, automation, dashboards, and reports at scale.


• Proven track record leading data cleanup and data governance initiatives.


• Hands-on experience with Salesforce integrations and a working understanding of integration patterns and tooling.


• Strong communication skills, with the ability to translate technical concepts for non-technical stakeholders.

Preferred Qualifications

• Experience connecting Salesforce with enterprise, ecommerce, or customer-facing applications.


• Advanced Administrator and/or Platform App Builder certifications.


• Experience supporting a multi-location or distributed organization.


• Familiarity with middleware and common integration approaches.


• Exposure to related sales, service, or marketing technologies.

Eligible employees receive a competitive benefits package that may include health and welfare coverage, retirement benefits, paid time off, and other company-sponsored programs.

Compensation

$130,000 - 140,000 per year

Compensation will vary based on relevant experience, qualifications, location, and other job-related factors.

Equal Opportunity Employer

The company is committed to fostering a workplace that embraces and celebrates diversity, equity, and inclusion. It believes that a diverse and inclusive workforce enhances innovation and success while creating a more enriching and supportive environment for employees.

The company is an equal opportunity employer and welcomes applications from all qualified individuals in accordance with applicable federal, state, and local laws.