Senior Sales Support Associate: Premier & National Accounts

Prudential Ins Co of America; Newark (NJ); On-site; USD 57,000 - 94,000; Full time

Benefits offered by this job

Market competitive base salaries

Yearly bonus potential

Medical, dental, vision, life and more

401(k) plan with company match

Company-funded pension plan

Wellness programs

Work/Life resources

Education benefit

Employee Stock Purchase Plan

Job summary

Prudential Ins Co of America is seeking three Sr. Sales Support Associates to provide sales-cycle and administrative support to assigned Sales Executives and account management team members.

The role involves RFP management, customer liaison, onboarding new hires, and supporting broker activities across East and West Coast teams. The position emphasizes customer focus, strong communication, and the ability to handle multiple priorities in a fast-paced environment within Prudential's GI National

Qualifications

• Insurance industry, sales administration, customer service or equivalent experience.
• Knowledge and understanding of customer service and relationship management concepts preferred.
• Excellent communication and presentation skills.
• Must be customer focused and resolution oriented.
• Ability to manage multiple priorities in a timely manner.
• Ability to work independently in a fast-paced environment

Responsibilities

• Partner with the Sales Executives, Account Executives, or Account Managers to manage RFP process including monitoring RFP inboxes, entering data into internal sales systems, ensuring internal partners adhere to RFP timeline, review responses for completion and distribute proposal responses, and interfacing with brokers on behalf of the sales and account management team.
• Provide administrative sales support to aligned Customer Relationship Managers and serve as a liaison for sales personnel, customers, producers, and home office contacts.
• Office management activities including organizing and upkeep of the office, as well as other office duties which include ensuring shared office equipment and supplies are available and in working order.
• Serve as a resource for new hires and assist with new hire on-boarding.
• Participate in team meetings/trainings and serve as a backup for other team members when required.
• Document and maintain relevant sales and customer record systems to meet compliance requirements
• Support broker/customer activities including finalist meetings, enrollment, and benefit fair preparation; ordering brochures and giveaways.
• Work on special projects throughout the year.

Skills

Insurance industry

Sales administration

Customer service

Communication

Multitasking

Job description

Prudential Ins Co of America is seeking three Sr. Sales Support Associates to provide sales-cycle and administrative support to assigned Sales Executives and account management team members.

The role involves RFP management, customer liaison, onboarding new hires, and supporting broker activities across East and West Coast teams. The position emphasizes customer focus, strong communication, and the ability to handle multiple priorities in a fast-paced environment within Prudential's GI National